Customer Data Analyst

4 days ago


กรงเทพมหานคร, Thailand Amity Full time

Working at Amity is an exciting opportunity to step up your career and work in one of the coolest and fastest-growing tech scale-ups in the market.We are backed by leading VCs and we raised more than $20M to date. Since our founding in 2020, we went to 4 to 250+ employees (with over 27 nationalities ), 1 to 4 offices (Bangkok, London, Milan and Sao-Paolo) and 0 to 100+ global clients, including leading companies such as Unilever, True, Air Asia and more.

Our platform - the Amity Social Cloud - allows companies to easily transform their existing apps into social networks by adding ready-to-use social components such as chat, like buttons, user profiles, social feeds and video stories. Built on top of this, we provide an employee communication platform, called Eko, aimed at allowing enterprise’s to reach all of their staff, no matter their size, location, industry or distribution of staff.

**Your impact**:

- As a Customer Success Analyst, you will partner closely with all existing Chatbot customers to ensure we are enhancing the end-user experience by supporting the goals of chatbot use.

**Your day-to-day responsibilities**:

- Provide consultative guidance on data management and data governance-related principles within the chatbot platform while also inputting external client proposals when necessary
- Develop conceptual data models to improve processes and add strategic value to the business
- Work with Client, Partners, and engineering team to consult on data usage across their client portfolio
- Work with AE to cross-sell and deliver on data projects for key clients, growing revenue and producing case studies to promote Amity products
- Create automated data reports to inform business units, including documentation, toolkits, and FAQ guides
- Write business reviews and look at analytics data to suggest improvements
- Run and report on our customer feedback process
- Built integrated and accurate metrics system and generated data reports for business insights and strategy decisions for the chatbot project;
- Proactively engage with stakeholders and product teams to ensure that all data is up to date according to the latest feature developments

**Your ideal profile**:

- Past work experience in an account management role within a software technology (preferably SaaS) organization.
- Excellent written and verbal communication skills in **English and Tha**i are a must.
- Competitive drive and determination Customer advocate - be a voice of the customer to the company.
- Highly detail-oriented and organized with the ability to effectively prioritize and multi-task with a focus on customer engagement and retention

**What’s in it for you**:
**Not ready to apply?**

LI-SP1

LI-HYBRID

C


  • Data Analyst

    2 days ago


    จตุจักร, กรุงเทพมหานคร, Thailand STelligence Co., Ltd. Full time

    **Junior Data Analyst** **Responsibilities** - Do Business Analytic, Data Analytic and Data Visualization activities. - Gather business requirements and work cross-functionally with customers IT team. - Work with team in project implementation, professional services, and support customer. - Ensure customer satisfaction from implementation and consulting of...

  • Data Analyst

    5 days ago


    ดินแดง, กรุงเทพมหานคร, Thailand PRTR Full time

    Our client is a technology brand that was officially established in 2018 and has committed to being a technology leader in Thailand. **Job Responsibility**: - Preparing the daily, weekly, and monthly report data sales, customer, stock. - Coordinating with various parties (Accounting Team, Sales teams, and Operation Team). - Maintaining the data systems and...

  • Senior Data Analyst

    5 days ago


    กรุงเทพมหานคร, Thailand PRTR Full time

    PRTR IT Specialist team is looking to speak to a Senior Data Analyst, to work with an IT Consultant company in Thailand. You will manage the Data Analyst, Data Visualization, Business Intelligence, business requirements. Coordinates the projects with global, cross countries new innovation technical team. If you are looking to work in a multicultural work...

  • Data Analyst

    19 hours ago


    คลองเตย, กรุงเทพมหานคร, Thailand Krungthai Bank PCL. Full time

    As a data analyst in Infinitas, you would expect a new level of analytical experiences here. Being part of Data Innovation team, your goal is to make data useful for all stakeholders. Under the big umbrella of the leading bank in Thailand, Infinitas leverage the largest financial data sets from both traditional banking and mobile banking services. From...

  • Data Analyst

    19 hours ago


    ปทุมวัน, กรุงเทพมหานคร, Thailand Krungthai Bank Public - KTB Full time

    Data Analytics. Python or SQL. Visualization Tools. ปฏิบัติงานยัง บริษัท อินฟินิธัส บาย กรุงไทย จำกัด (Infinitas by Krungthai) As a data analyst in Infinitas, you would expect a new level of analytical experiences here. Being part of Data Innovation team, your goal is to...


  • กรุงเทพมหานคร, Thailand United Overseas Bank (Thai) Public Company Limited Full time

    **About UOB**: United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and...

  • Data Analyst

    2 days ago


    กรุงเทพมหานคร, Thailand Den Hartogh Full time

    Royal Den Hartogh Logistics is one of the world’s leading specialist Logistics Service Providers. Our family-owned organization was established in The Netherlands in 1920. As a bulk logistics service provider for the chemical, gas, polymer and food industries, we combine the best elements to create optimal solutions for each situation. Safety and...


  • กรุงเทพมหานคร, Thailand Amgen Full time

    Career Category Information Systems **Job Description**: Live What you will do: Data & Insight analyst / SFE Analyst is responsible for business data and insights analysis to facilitate commercial strategic planning and operations. As part of the role, he/she will need to ensure business data integrity and master data management in the affiliate. He/She...

  • Data Analyst

    19 hours ago


    กรุงเทพมหานคร, Thailand Puraido Co. Ltd Full time

    We are seeking a skilled and driven Data Analyst to become a valuable member of our dynamic team. As a Data Analyst, you will play a pivotal role in driving data-driven decision-making across various departments. You will work closely with stakeholders to gather requirements, analyze data, and present findings that will guide strategic business...

  • Data Analyst

    4 days ago


    กรุงเทพมหานคร, Thailand Optima Search Recruitment Co. Ltd. Full time

    Location : near BTS Sanam Pao, Bangkok. - Salary up to 40K Baht - For Thai people only Position: Data Analyst Job Responsibility: - Pre-sales Support: involving preparation of the proposal and the demonstration analytics report as well as supporting the sales team in presenting the products and services to potential customers. - Implementation: directly...

  • Junior Data Analyst

    19 hours ago


    กรุงเทพมหานคร, Thailand Cube Asia Full time

    We are seeking a talented Junior Data Analyst to join our dynamic team. This role offers a unique opportunity for individuals passionate about data analysis and the e-commerce sector to kickstart their careers in a fast-growing company. As a Junior Data Analyst, you will be instrumental in transforming, analyzing, and interpreting data to generate valuable...


  • กรุงเทพมหานคร, Thailand Amgen Full time

    **Live**: **What you will do**: Data & Insight analyst / SFE Analyst is responsible for business data and insights analysis to facilitate commercial strategic planning and operations. As part of the role, he/she will need to ensure business data integrity and master data management in the affiliate. He/She will also play a key role in implementation of new...

  • Business Analyst

    4 days ago


    กรุงเทพมหานคร, Thailand Data Wow Co., Ltd. Full time

    We are looking for a Business Analyst who is passionate about using data to transform businesses by deducing meaningful insights and providing recommendations for change. You will play a critical part in identifying business issues, building proposals, and presenting the solutions to leading clients. **Responsibilities**: - Research - Understand context of...

  • Data Analyst

    1 week ago


    กรุงเทพมหานคร, Thailand Amity Full time

    Working at Amity is an exciting opportunity to step up your career and work in a high-growth, global tech scale-up company. We’re backed by leading VC firms with more than $30M funding raised to date. Since 2017, we’ve achieved over 200% YoY revenue growth and our team has grown from 40 employees to 200+ (with over 27 nationalities ). With 4 offices in...


  • กรุงเทพมหานคร, Thailand AIA Full time

    At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. - As pioneering innovators for over 100 years, we’re now transforming our organisation to be faster, simpler and more connected. Because we want to be even better equipped to develop digital solutions and experiences that help more people live...

  • Senior Data Analyst

    1 week ago


    กรุงเทพมหานคร, Thailand SkillLane Education Co., Ltd. Full time

    **Company Overview** The Data Analyst will be part of the Strategy & Enterprise Solution team and work to ensure the team has the tools, models, data sources, and technical knowledge they require, with an emphasis on dashboarding, data visualization, and building models to drive strategy. This person should enjoy managing high volumes of commercial,...


  • กรุงเทพมหานคร, Thailand Agoda Full time

    **About Agoda** Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with more than 2.5 million accommodations globally. Based in Asia and part of Booking Holdings, our 4,000+ employees representing 90+ nationalities foster a work environment rich in diversity,...


  • กรุงเทพมหานคร, Thailand Agoda Full time

    **About Agoda** Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with more than 2.5 million accommodations globally. Based in Asia and part of Booking Holdings, our 4,000+ employees representing 90+ nationalities foster a work environment rich in diversity,...

  • Data Analyst

    1 week ago


    พระนคร, กรุงเทพมหานคร, Thailand PRTR Full time

    PRTR is working with a well-known humanitarian organization. They are now looking for a Data Analyst to join their team. - Processing data segmentation from database system using SQL programming language and preparing data lists for the company’s contractors. - Importing telemarketing campaign results to the company database system. - Exporting donation...

  • Data Analyst

    3 days ago


    คลองเตย, กรุงเทพมหานคร, Thailand Crea Full time

    Is providing Business Intelligence insight to our stakeholders, using Looker/BigQuery to support business solutions and working with big data your ambition? We are looking for an energetic, smart and ambitious Data Analyst to join our technology team and be a contributor to our fast-growing e-commerce business whilst working closely with the most innovative...