Connectivity Tech Lead

7 months ago


กรงเทพมหานคร, Thailand AccorHotels Full time

Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS"

**Job Description**:

- Accountable for technical integration for the connectivity between Accor CRS systems to the main PMS partners and between PMS and Accor reference Management Systems.
- Bridge the communication between the Business Stakeholders and third-partner CRS systems and the PMS suppliers.
- Accountable for performing quality technical tests and UATS to guarantee the quality of the connectivity between systems
- Technical ownership of connectivity, including kpi definition, monitoring and performance follow up
- Lead the discussion and road map of connectivity between the PMS partners and Accor CRM systems keeping informed the senior leadership of the company.
- Manage the technical leader on the connectivity program, testes, evolutions and developments in the teams.
- Responsible for design and implementation of the technical architecture to connect the CRS Accor systems with the main PMS suppliers.
- Responsible for the data extraction tool from PMs, defining the strategy, security and architecture and manage the services and data quality with the strategic supplier and the internal Accor tech teams.
- Accountable for technical integrations between the PMS systems and the data extraction tool and liase with the internal Accor digital factory such as BI, loyalty and data team.
- Accountable for all the connectivity and integration technical aspects with main Third partner vendors such as Trust you, Digital key and etc, but not limited at
- Responsible for all communication related to the connectivity aspects within the Business partners and the regions.

**Qualifications**:

- 5+ years’ experience within a multi-national hospitality industry
- 2+ years’ experience within a connectivity or architecture space
- A Bachelor’s degree or MBA in computer science, software engineering, IT or related field
- Desirable to have previous experience on commercial in hospitality, strong knowledge business operational model
- Understand the hospitality eco-system, digital systems connections and distribution systems
- Strong technical ability and understanding of technical solutions

Additional Information
- Ability to build effective working relationships the regions, key business partners and Key suppliers
- Point of contact between the connectivity teams of Digital Factory, Accor tech and PMS suppliers
- Hotels and Countries worldwide
- Manage the Connectivity and Data extraction tool budget


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