Supervisor, Inspection

7 months ago


บางนา กรงเทพมหานคร, Thailand iCar Asia Full time

**Job Purpose**:

- Provide an effective car inspection to all customer types (dealer, private, auction) within the appointed time
- Prepare and summarize an inspection report within 24 hours
- Provide an effective planning for inspection team to increase our productivity and customer satisfaction level
- Check and ensure all inspection reports have been done completely, correctly and properly
- Monitor and tracking inspection weekly/monthly performance
- Consolidate all customer feedbacks to improve our processes and services
- Training about car inspection guideline & technic to team from time-to-time (Re-Training)
- Analyse and find out the way for continuous development/improvement

**Key Accountabilities**:

- Sharing all issues/mistakes to team for corrective and preventive action
- Provide an inspection training for a top list of mistake to team
- Able to explain properly and patiently to a customer once any serious issues happened
- Able to multi task in fast paced team environment with the ability to operate flexible hours
- Ensure all inspection activities are followed by quality and disclaimer criteria correctly
- Data analysis
- Perform ad-hoc task when necessary



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