Customer Experience Manager

6 days ago


เมองปทมธาน ปทมธาน, Thailand บริษัท อโรม่า กรุ๊ป Full time

**รายละเอียดงาน**:
**รูปแบบงาน **:งานประจำ**:
**จำนวนที่รับ **:1 ตำแหน่ง**:
**สถานที่ปฏิบัติงาน **:ปทุมธานี(เมืองปทุมธานี)**:
**เงินเดือน(บาท) **:ตามตกลง**:
**วันหยุด **:วันเสาร์**:
**เวลาทำงาน **:09:00 - 18:00**:
**เวลาทำงานอื่น **:ไม่ระบุ**:
**หน้าที่ความรับผิดชอบ**:

- **Deliver the best-in-class experience**:

- **Explore and initiate ideas for all of customers’ touchpoints such as searching, buying, financing, insurance, and after sales service**:

- **Walk in customers’ shoes - use various techniques such as customer journey mapping, interviews, and mystery shopper to collect information and identify improvement opportunities**:

- **Through data analysis, identify potential customer experience improvement points and propose solutions**:

- **Build connections and encourage collaborations between difference teams to bring successful implementation of each project**:

- **Build a community of Sea-Doo, Boats, and Hobbie**:

- **Experience in a new ramp/showroom**

**คุณสมบัติ**:
**เพศ **:ไม่ระบุ**:
**อายุ(ปี) **:30 - 40**:
**ระดับการศึกษา **:ปริญญาตรี - ปริญญาโท**:
**ประสบการณ์(ปี) **:6**:
**อื่นๆ **:ไม่ระบุ**:
**คุณสมบัติเพิ่มเติม**:

- **Bachelor’s degree in Marketing, Business or a related field.**:

- **At least 7+ years of experience in customer experience consulting role**:

- **Minimum 5 years of working experience in Customer & Digital Transformation Strategy, Customer Segmentation, Experience & Journey Design, Channel Strategy & Design including Line channel, Loyalty and Customer Experience**:

- **Demonstrated management and leadership skills, including the ability manage projects and develop strong client relationships**:

- **Strong analytical, interpersonal and communication skills with results-oriented**:

- **In depth knowledge on customer-centric trends, best practices and Marketing technology solutions**:

- **Team player with strong interpersonal, communication skills.**:

- **Language Proficiency - English & Thai**

**- Working Day : Tuesday - Saturday 09.00 AM - 06.00 PM.**
- **Working Place : Pathumthani**

**สวัสดิการ**:

- **ทำงานสัปดาห์ละ 5 วัน**:

- ** ประกันชีวิต**:

- ** ประกันสังคม**:

- ** ค่าใช้จ่ายในการเดินทาง**

**สนใจตำแหน่งงานนี้กรุณาติดต่อ**:
**ชื่อผู้ติดต่อ : K.Jirawat Ngoksimma**:
**เบอร์ผู้ติดต่อ : 0895288544**:
**วิธีการรับ**:
**รับผ่านทาง JOBBKK.COM



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