Customer Support

6 days ago


พทยา ชลบร, Thailand PPCnSEO Co.,Ltd. Full time

**ECM/STM Customer Support / Project Coordinator**

This role forms an essential and pivotal role within the company, responsible for ensuring customers needs and expectations are met as well as developing the customers spend with the company and maintaining the relationship. The accounts manager provides the main link between the sales people, the clients and the production teams.

**Responsibilities**
- Providing Implementation and Training Support for our range of products from Coach management software to School bus tracking software.
- Maintaining regular contact with our customer base in the UK, Australia, USA and Europe
- Liaising with accounts to ensure billing and credit control targets are met
- Provide a high level of customer service throughout and resolve any customer complaints.
- Business development - seeking out new opportunities with our existing clients for other products
- Coordinating with the development teams for enhancements and features as well as any bugs/issues that arise.
- Ensuring that customers are kept up to date with progress on Features.
- Working with internal teams to support projects and ensure deliverability and the landing of successful projects.

**Skills**:

- Thai with Excellent English skills or Foreigner with relevant experience.
- The ability to work in a highly dynamic and fast-paced environment.
- The ability to prioritise and manage several different tasks at once.
- Excellent planning abilities
- The ability to work effectively to deadlines
- The ability to thrive in pressure or stressful situations
- Excellent verbal and written skills in English - Thai Language is a PLUS
- Good common sense and logical thinking
- Good motivational skills
- Good organisational skills
- Good administrative skills
- Acting as the first point of contact for company clients
- Maintaining a good understanding of clients and their long term business strategies
- Good budgeting skills and the ability to handle finances
- Ensuring that clients pay on time
- A committed and flexible attitude to the job

**สนใจสอบถามรายละเอียดเพิ่มเติม ติดต่อ HR team 094-5573442**

Pay: ฿40,000.00 - ฿55,000.00 per month



  • พัทยา, ชลบุรี, Thailand Voova Digital Full time

    **Voova Group****: - Full Time - Pattaya Thailand - Posted 4 hours ago This senior-level role is essential and pivotal to the company’s success, requiring a seasoned professional with over 5 years of experience in project management and customer service. The position is responsible for ensuring customer satisfaction, fostering client relationships, and...


  • พัทยา, ชลบุรี, Thailand Celestica (Thailand) Limited Full time

    Leads a Customer Focused team within a site. Has responsibility for the executing of the business of a customer or small group of customers with guidance from a more senior manager. The CFT will include program management and some or all of the following functions reporting either directly or indirectly; SCM (planning and purchasing), engineering, and...


  • พัทยา, ชลบุรี, Thailand Celestica (Thailand) Limited Full time

    Assists in the set up and installation of building equipment to support manufacturing lines. Provides maintenance and repair of facilities systems and structures to support the efficient manufacturing and processing of products. Provides maintenance of facility grounds including manufacturing floor, office area, common areas, surrounding grounds and parking...

  • Customer Care

    2 days ago


    ชลบุรี, Thailand Fronius Full time

    Tasks and Responsibilities Provide support and assistance for our directly supported customers (prioritised based on timezone): - Warranties- Registration/Login- General questions- Payment/invoice- Data changes- Contact person for questions from colleagues in both local and international departments- Accurate documentation of all support cases, including...

  • Student Intern

    4 days ago


    พัทยา, ชลบุรี, Thailand Celestica (Thailand) Limited Full time

    Fulfills requirements of University or College Internship program in a Support function whereby the duties are categorized as "Indirect" labour. Duties fulfill the requirements of the specific internship program. Knowledge/Skills/Competencies. Enrolled in a formal University or college Internship program. Typical Experience. No formal experience is...


  • พัทยา, ชลบุรี, Thailand Celestica (Thailand) Limited Full time

    Ensures the supply of utilities to the site. Incumbents are responsible for shift operations during regular and non-regular hours, and for the on-going maintenance of the building equipment. Provides proper operations of all building equipment, ensures maximum reliability and efficiency to maximize production and savings. Responsible for maintaining all...


  • พัทยา, ชลบุรี, Thailand Celestica (Thailand) Limited Full time

    Ensures the supply of utilities to the site. Incumbents are responsible for shift operations during regular and non-regular hours, and for the on-going maintenance of the building equipment. Provides proper operations of all building equipment, ensures maximum reliability and efficiency to maximize production and savings. Responsible for maintaining all...

  • IT Support

    5 days ago


    ชลบุรี, Thailand Avaso Technology Solutions Full time

    **Responsibilities**: - Perform IMAC (installs, moves, add, changes) services on hardware on desktops, laptops, tablets, flat panel monitors, printers, point of sale (POS) + peripherals, routers, firewalls, switches, access points, & servers - Perform desktop and COTS software installation/upgrades including staging & imaging - Provide break-fix services -...


  • ชลบุรี, Thailand Fronius Full time

    Tasks and Responsibilities Provide support and assistance for our directly supported customers (prioritised based on timezone): - Warranties- Registration/Login- General questions- Payment/invoice- Data changes- Contact person for questions from colleagues in both local and international departments- Accurate documentation of all support cases, including...


  • ชลบุรี, Thailand CHG Full time

    Provide service and help, including building relationship with customers in branch, following the standards to satisfy customers effectively - Provide service, advice, and problem-solving to customers in branch to satisfy customers and achieve organization objectives - Coordinate with relevant functions internal and external branch to support the operations...


  • พัทยา, ชลบุรี, Thailand Celestica (Thailand) Limited Full time

    Leads Quality Improvement Programs (QIP) in support of customer requirements and expectations that are considered small in scale and low in complexity. Mentors and trains personnel in the practices of Quality management and Quality improvement (succession development). Resolves customer issues of low difficulty using quality tools: Root Cause Analysis and...


  • พัทยา, ชลบุรี, Thailand Celestica (Thailand) Limited Full time

    Leads Quality Improvement Programs (QIP) in support of customer requirements and expectations that are considered small in scale and low in complexity. Mentors and trains personnel in the practices of Quality management and Quality improvement (succession development). Resolves customer issues of low difficulty using quality tools: Root Cause Analysis and...


  • พัทยา, ชลบุรี, Thailand Celestica (Thailand) Limited Full time

    Leads Quality Improvement Programs (QIP) in support of customer requirements and expectations that are considered small in scale and low in complexity. Mentors and trains personnel in the practices of Quality management and Quality improvement (succession development). Resolves customer issues of low difficulty using quality tools: Root Cause Analysis and...


  • ชลบุรี, Thailand PRTR Full time

    **Summary** Our Client is a famous composites manufacturer and looking for Customer Service manager who will be responsible for providing the best solution for customers and building a good relationship. **Highlight** - Fluent of written and spoken English. (TOIEC > 700TOIEC > 700) - Good in Microsoft Office Skills - Experience in Automotive Part - Strong...

  • Online Sales Support

    2 weeks ago


    ชลบุรี, Thailand Langya AI Limited Full time

    **Customer Engagement**: - Provide product information, answer questions, and resolve issues to enhance customer satisfaction. **Sales Support**: - Assist in processing orders and managing sales documentation. - Collaborate with the sales team to follow up on leads and convert inquiries into sales. - Maintain accurate records of customer interactions and...


  • พัทยา, ชลบุรี, Thailand Celestica (Thailand) Limited Full time

    Leads Quality Improvement Programs (QIP) in support of customer requirements and expectations that are considered large in scale and highly complex. Mentors and trains personnel in the practices of Quality management and Quality improvement (succession development). Resolves customer issues of high difficulty using quality tools: Root Cause Analysis and...

  • Planner

    6 days ago


    พัทยา, ชลบุรี, Thailand Celestica (Thailand) Limited Full time

    Plans, organizes, controls and executes a production schedule for a designated product or products including program coordination. Develops production schedules based on actual and forecasted customer demand, product demand profiles and knowledge of the customer. Analyzes inputs (e.g., capacity, board cycle times, urgency of request, material availability,...


  • ชลบุรี, Thailand John Wood Group Full time

    This is an opportunity for you to join Wood at an exciting phase where we are looking to develop a new way of working with your ideas helping to shape the future of IT within Wood. Wood ins involved in a number of innovative projects and we focus highly on attracting, retaining and developing talenet within the IT team. You have the opportunity to be the...


  • พัทยา, ชลบุรี, Thailand Celestica (Thailand) Limited Full time

    Plans, organizes, controls and executes a production schedule for a designated product or products including program coordination. Develops production schedules based on actual and forecasted customer demand, product demand profiles and knowledge of the customer. Analyzes inputs (e.g., capacity, board cycle times, urgency of request, material availability,...

  • Planner

    2 weeks ago


    พัทยา, ชลบุรี, Thailand Celestica (Thailand) Limited Full time

    Plans, organizes, controls and executes a production schedule for a designated product or products including program coordination. Develops production schedules based on actual and forecasted customer demand, product demand profiles and knowledge of the customer. Analyzes inputs (e.g., capacity, board cycle times, urgency of request, material availability,...