Project Manager

5 months ago

กรงเทพมหานคร, Thailand NTT Full time

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.

In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world’s most significant technological, business and societal challenges.

With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.

**Want to be a part of our team?**

The role of Team Lead, Client Projects is to develop and direct the planning of multiple projects related to client implementation. They oversee the coordination and management of project administrators / coordinators to successfully complete client implementation projects, from initiation to completion within budget and on time, using either a waterfall or agile methodology.

This is an entry level people management role, responsible for coaching and mentoring their team(s) to achieve individual and team objectives.

**Working at NTT**

**Key Roles and Responsibilities**:

- Oversees the execution and completion of client implementation projects.
- Provides budget analysis, labour planning, and coordination of activities between client and company employees.
- Monitors project completion from initiation through delivery to meet revenue and cost projections.
- Oversees performance of the installation and client acceptance of capitalized equipment, enterprise software systems, or system integration projects or engagements.
- Serves as a mediator to internal issues and conflicting priorities for members of cross-functional teams focused on the delivery of new or existing solutions to clients.
- Creates the project management plan based on requirements and obtain sign off.
- Tracks standard projects cost to monitor compliance to budget.
- Develops and manages a detailed client implementation project schedule and work plan.
- Provides project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress.
- Utilizes industry best practices, techniques, and standards throughout entire project execution.
- Measures project performance to identify areas for improvement.
- Oversees all incoming and outgoing project documentation and administration and develop relevant project status and related reports.
- Ensures that project milestones are met, project scope changes are aligned to budget and managed effectively.
- Actions improvements from project reviews using artefacts from projects including historical metrics to improve current project processes and increase project quality delivery.
- Leads and manages a team of project administrator and coordinators. Provides guidance, mentorship, and support team, ensuring their effectiveness, productivity, and professional growth.

**Knowledge, Skills and Attributes**:

- Excellent communication and stakeholder engagement skills.
- Strong organizing, planning and administration skills.
- Strong attention to detail and accuracy.
- Excellent analytical skills, with strong interpersonal skills.
- Proactive approach with the ability to work independently and as part of a team.
- Ability to work under pressure and meet deadlines.
- Adaptable and flexible with sound collaboration skills.
- Ability to manage conflict using a solution-focused approach.
- Ability to solve problems creatively.
- Ability to complete projects according to outlined scope, budget and timeline.
- Ability to coordinate the activities of a variety of stakeholders to drive completion of projects.
- Software knowledge, e.g. Power BI, Project Web App.
- Exercises judgment and interpretation to help define procedures and policies to determine appropriate action.

**Academic Qualifications and Certifications**:

- Bachelor’s degree or equivalent in Information Technology or related
- Relevant certifications, such as PMI, Project management professional, CAPM, PMP or Prince 2 etc.

**Required Experience**:

- Relevant professional experience in project management gained within a global IT services organization.
- Relevant project management experience including medium complexity, cross services / technology domain solutions.
- Relevant experience using with project management software tools, methodologies, and best practices.
- Relevant experience managing the entire project lifecycle.
- Relevant experience coordinating operational tasks of a team.
- Relevant experience delivering client implementation projects.
- Relevant experience delivering projects using an agile methodology.
- Relevant experience interacting with client stakeholders on planning, progress tracking, communication, and escalation activities.
- Entry level people management experience gained within a similar role preferably within a global

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