Bell Man

**Job Description**:

- Ensure that bell desk is manned at all times.
- Ensure that smooth and fast baggage handling for all arrival / departure guests.
- Attend all guest calls for Bell stand / Door Services related services.
- Delegate bell boys to pick up the baggages from guest rooms.
- Errand cards are filled in for all baggage movements (Check-in, Check-out, Left luggage etc.)
- For any guest requests follow up call to be made back to the guest to verify complete satisfaction.
- Check the inventory of items on loan, and all items are collected at the time of on or before check-out.
- All baggage movements are tagged and recorded.
- Ensure left luggage forms are filled and duly signed by guest and also all applicable policies are explained to the guest.
- Ensure that hotel shuttle bus service and airport transfer are carried out smoothly and properly.
- Checks the daily arrival list for VVIP's or guests with special need.
- Prepare for group movements and ensure enough staffing is in place to handle groups.

Work Experience
- Experience in opera program
- Be a good team player and Flexibility to work a variety of early and late shifts.
- Strong communications skills. Ability to work independently and as a team player
- Ability to work under pressure
- Bachelor degree or High-school diploma to degree, or equivalent (university or specialist hospitality or communications school). Could be open to atypical profiles.
- 2-3 years experience in Front Office role
- Good command in the national language, English and a 3rd language.
- Working knowledge of MS Office

**Benefits**:

- Provident Fund
- 5 Days working
- Group Insurance
- Special Discount King Power Duty Free.