Food & Beverage Manager - The Ritz-carlton Bangkok
4 weeks ago
**Job Number** 23206892
**Job Category** Food and Beverage & Culinary
**Location** The Ritz-Carlton Bangkok, Witthayu Rd, Bangkok, Bangkok, Thailand VIEW ON MAP
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Management
**The Ritz-Carlton** **Bangkok** will be part of One Bangkok, an integrated district consisting of offices, hotels, retail and residential development, located at Wireless Road and to the immediate east of Lumpini Park. Consisting of 260 rooms, the hotel is envisioned to be designed with an urban resort concept, featuring a courtyard, pool and pool deck. There will be 5 Food & Beverage venues with one signature, one specialty restaurant and a bar. Other facilities include 5 meeting spaces of over 1,700 SM, a Ritz-Carlton Spa and Ritz Kids facilities. The hotel is projected to open in September 2024.
**JOB SUMMARY**
Position responsible for all the food and beverage operations, which includes all culinary, restaurant, beverage and room service operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals. Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations. Develops and implements business plan for food and beverage.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.
OR
- 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.
**CORE WORK ACTIVITIES**
**Developing and Maintaining Budgets**
- Develops and manages all financial, employee engagement and guest satisfaction plans and actions for Food and Beverage departments.
- Maintains a positive cost management index for kitchen and restaurant operations.
- Utilizes budgets to understand financial objectives.
**Leading Food and Beverage Team**
- Manages the Food and Beverage departments (not catering sales).
- Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
- Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
- Oversees all culinary, restaurant, beverage and room service operations.
- Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.
- Provides excellent customer service to all employees.
- Responds quickly and proactively to employee's concerns.
- Provides a learning atmosphere with a focus on continuous improvement.
- Provides proactive coaching and counseling to team members.
- Encourages and builds mutual trust, respect, and cooperation among team members.
- Monitors and maintains the productivity level of employees.
- Develops specific goals and plans to prioritize, organize, and accomplish work.
- Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.
- Sets clear expectations with the employees and team leaders and verifies that appropriate rewards are given if expectations are exceeded.
**Ensuring Exceptional Customer Service**
- Provides excellent customer service.
- Responds quickly and proactively to guest's concerns.
- Understands the brand's service culture.
- Drives alignment of all employees, team leaders and managers to the brand's service culture.
- Sets service expectations for all guests internally and externally.
- Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee.
- Verifies all banquet functions are up to standard and exceed guest's expectations.
- Provides services that are above and beyond for customer satisfaction and retention.
- Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
- Serves as a role model to demonstrate appropriate behaviors.
- Manages day-to-day operations, drives quality, and verifies standards are meeting the expectations of the customers on a daily basis.
**Managing and Conducting Human Resource Activities**
- Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
- Conducts performance reviews in a timely manner.
- Promotes both Guarantee of Fair Treatment and Open Door policies.
- Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.
- Identifies the educational needs of others, develops formal edu
-
กรุงเทพมหานคร, Thailand Marriott International, Inc Full time**Job Number** 24070253 **Job Category** Food and Beverage & Culinary **Location** The Ritz-Carlton Bangkok, One Marriott Drive, Bangkok, Bangkok, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for beverage operations and staff on a daily basis. Areas of...
-
Banquets Manager
1 month ago
กรุงเทพมหานคร, Thailand Marriott International, Inc Full time**Job Number** 24043727 **Job Category** Event Management **Location** The Ritz-Carlton Bangkok, Witthayu Rd, Bangkok, Bangkok, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Directs and motivates team while personally assisting in providing high quality service based...
-
กรุงเทพมหานคร, Thailand Marriott International, Inc Full time**Job Number** 24043709 **Job Category** Food and Beverage & Culinary **Location** The Ritz-Carlton Bangkok, Witthayu Rd, Bangkok, Bangkok, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Position responsible for all the food and beverage operations, which includes all...
-
กรุงเทพมหานคร, Thailand Marriott International, Inc Full time**Job Number** 24096649 **Job Category** Food and Beverage & Culinary **Location** The Ritz-Carlton Bangkok, 189 Wireless Road, Bangkok, Bangkok, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Position responsible for all the food and beverage operations, which...
-
Chef de Cuisine
3 weeks ago
กรุงเทพมหานคร, Thailand Marriott International, Inc Full time**Job Number** 24070269 **Job Category** Food and Beverage & Culinary **Location** The Ritz-Carlton Bangkok, One Marriott Drive, Bangkok, Bangkok, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Supervise and coordinate activities of cooks and workers. Determine how food...
-
Junior Sous Chef
2 weeks ago
กรุงเทพมหานคร, Thailand Marriott International, Inc Full time**Job Number** 24091311 **Job Category** Food and Beverage & Culinary **Location** The Ritz-Carlton Bangkok, 189 Wireless Road, Bangkok, Bangkok, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Supervise and coordinate activities of cooks and workers. Determine how food should...
-
Kitchen Coordinator
3 weeks ago
กรุงเทพมหานคร, Thailand Marriott International, Inc Full time**Job Number** 24070266 **Job Category** Food and Beverage & Culinary **Location** The Ritz-Carlton Bangkok, One Marriott Drive, Bangkok, Bangkok, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Prepare ingredients for cooking, including portioning, chopping, and storing food....
-
Hygine Manager
3 weeks ago
กรุงเทพมหานคร, Thailand Marriott International, Inc Full time**Job Number** 24070509 **Job Category** Food and Beverage & Culinary **Location** The Ritz-Carlton Bangkok, One Marriott Drive, Bangkok, Bangkok, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Organize cleaning chemicals and supplies. Organize supply rack, including pots,...
-
Senior Events Manager
1 month ago
กรุงเทพมหานคร, Thailand Marriott International, Inc Full time**Job Number** 24043712 **Job Category** Event Management **Location** The Ritz-Carlton Bangkok, Witthayu Rd, Bangkok, Bangkok, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Plans and executes meetings and special events. Position assists in the implementation of...
-
Lobby Lounge Manager
2 weeks ago
กรุงเทพมหานคร, Thailand Marriott International, Inc Full time**Job Number** 24090753 **Job Category** Food and Beverage & Culinary **Location** The Ritz-Carlton Bangkok, 189 Wireless Road, Bangkok, Bangkok, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for lobby lounge daily shift operations and supervision of...
-
Lobby Lounge Manager
1 month ago
กรุงเทพมหานคร, Thailand Marriott International, Inc Full time**Job Number** 24043723 **Job Category** Food and Beverage & Culinary **Location** The Ritz-Carlton Bangkok, Witthayu Rd, Bangkok, Bangkok, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for lobby lounge daily shift operations and supervision of staff....
-
Executive Sous Chef
4 weeks ago
กรุงเทพมหานคร, Thailand Marriott International, Inc Full time**Job Number** 23207344 **Job Category** Food and Beverage & Culinary **Location** The Ritz-Carlton Bangkok, Witthayu Rd, Bangkok, Bangkok, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **The Ritz-Carlton** **Bangkok** will be part of One Bangkok, an integrated district consisting of...
-
Graphic Designer
3 weeks ago
กรุงเทพมหานคร, Thailand Marriott International, Inc Full time**Job Number** 23210880 **Job Category** Sales & Marketing **Location** The Ritz-Carlton Bangkok, Witthayu Rd, Bangkok, Bangkok, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **The Ritz-Carlton** **Bangkok** will be part of One Bangkok, an integrated district consisting of offices,...
-
Stewards Supervisor
3 weeks ago
กรุงเทพมหานคร, Thailand Marriott International, Inc Full time**Job Number** 24070513 **Job Category** Food and Beverage & Culinary **Location** The Ritz-Carlton Bangkok, One Marriott Drive, Bangkok, Bangkok, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Direct and assist Stewards in order to make clean up more efficient. Ensure water...
-
Culinary Admin Coordinator
2 weeks ago
กรุงเทพมหานคร, Thailand Marriott International, Inc Full time**Job Number** 24092972 **Job Category** Food and Beverage & Culinary **Location** The Ritz-Carlton Bangkok, 189 Wireless Road, Bangkok, Bangkok, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Prepare ingredients for cooking, including portioning, chopping, and storing food....
-
Demi Chef
4 weeks ago
กรุงเทพมหานคร, Thailand Marriott International, Inc Full time**Job Number** 24100797 **Job Category** Food and Beverage & Culinary **Location** The Ritz-Carlton Bangkok, 189 Wireless Road, Bangkok, Bangkok, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Prepare special meals or substitute items. Regulate temperature of ovens, broilers,...
-
Events Executive
3 weeks ago
กรุงเทพมหานคร, Thailand Marriott International, Inc Full time**Job Number** 24071697 **Job Category** Food and Beverage & Culinary **Location** The Ritz-Carlton Bangkok, One Marriott Drive, Bangkok, Bangkok, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Meet group coordinator/host(ess) prior to functions, make introductions, and...
-
Events Executive
2 weeks ago
กรุงเทพมหานคร, Thailand Marriott International, Inc Full time**Job Number** 24107971 **Job Category** Food and Beverage & Culinary **Location** The Ritz-Carlton Bangkok, 189 Wireless Road, Bangkok, Bangkok, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Meet group coordinator/host(ess) prior to functions, make introductions, and ensure...
-
Purchasing Officer
3 weeks ago
กรุงเทพมหานคร, Thailand Marriott International, Inc Full time**Job Number** 24070260 **Job Category** Procurement, Purchasing, and Quality Assurance **Location** The Ritz-Carlton Bangkok, One Marriott Drive, Bangkok, Bangkok, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Calculate figures for food inventories, orders, and costs....
-
Banquet Supervisor
3 weeks ago
กรุงเทพมหานคร, Thailand Marriott International, Inc Full time**Job Number** 24071719 **Job Category** Food and Beverage & Culinary **Location** The Ritz-Carlton Bangkok, One Marriott Drive, Bangkok, Bangkok, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Ensure staff is working together as a team. Inspect grooming and attire of staff...
