Technical Business Analyst

2 weeks ago


Thailand aCommerce Full time

**Job Description**:
Goal: We are looking for a Technical Business Analyst to help us transform ecommerce for brands and retailers in SE Asia.

Purpose: As a Technical Business Analyst you will work with aCommerce and client's Technology and Business teams as well as aCommerce's vendors to facilitate project execution and delivery to meet business goals, timeline and budget.

You must understand the client's requirements and client's platform in technical detail to drive requirements gathering of the eStore needs or system integration with the aCommerce platform mainly in Order and Warehouse Management integration. You will be the key contact person for the client, vendor and will be tasked with technical aspects during the Pre-sales & Requirements Gathering phase of the sales & development implementation cycle including detailed requirements gathering, Business Requirements Documentation, Solution Requirements Documentation and ensuring for a seamless transition to the Project Manager for execution. You will work closely with aCommerce Business, Product Managers and Development teams to get all the support needed for the project.

**Responsibilities**:

- Gathers client business and technical requirements in order to provide project estimation and plan
- Clearly communicate project goals, scope and timeline to aCommerce, the Client and the Vendor
- Identify resource requirements for project execution, coordinate with those resources towards the goals
- Work with vendor sourcing group to identify a vendor that is the best suited for the project
- Ensure the contract with the selected vendor completely covers all necessary requirements
- Identify project risks, mitigation strategies and contingency plans as necessary
- Use the aCommerce knowledge base to help streamline requirements in line with existing features for Magento or Shopify requirements
- Coordinate with the development teams both internal and external to ensure the implementation can be delivered with agreed functionalities and timelines
- Manage changes effectively and pass the information to the necessary teams for execution in time
- Draft all necessary requirements documentation such as BRD & SRS
- Ensure PM has the relevant information at hand in order to ensure a seamless project transition and successful build phase

**Qualifications**:

- Minimum of 3 years experience in technical requirements gathering or project management
- Strong interpersonal skills, negotiation and decision making skills
- Strong English communication both verbal and written
- Experience of supply chain and ecommerce concepts
- Proven experience in client management and technical integrations
- Strong attention to detail and ability at understanding complex systems
- Familiarity with the software and web development project life cycle, from requirements gathering, to testing, to delivery for
- Have Magento experience is a big plus
- Ability to work under pressure
- Willingness to travel to client sites



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