Housekeeping Manager

2 months ago

ภเกต, Thailand Marriott International, Inc Full time

**Job Number** 24154619
**Job Category** Housekeeping & Laundry
**Location** The Naka Island a Luxury Collection Resort & Spa Phuket, 32 Moo 5 Tambol Paklok, Phuket, Phuket, Thailand VIEW ON MAP
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Management

**JOB SUMMARY**

Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.

**CANDIDATE PROFILE**

**Education and Experience**
- High school diploma or GED; 2 years experience in the housekeeping or related professional area.

OR
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

**CORE WORK ACTIVITIES**

**Managing Housekeeping Operations and Budgets**
- Verifies guest room status is communicated to the Front Desk in a timely and efficient manner.
- Inspects guestrooms on a daily basis.
- Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
- Inventories stock to verify adequate supplies.
- Supports and supervises an effective inspection program for all guestrooms and public space.
- Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.
- Verifies all employees have proper supplies, equipment and uniforms.
- Communicates areas that need attention to staff and follows up to verify understanding.
- Supervises daily Housekeeping shift operations and verifies compliance with all housekeeping policies, standards and procedures.
- Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.

**Conducting Human Resources Activities**
- Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.
- Establishes and maintains open, collaborative relationships with employees and verifies employees do the same with them.
- Schedules employees to business demands and for tracks employee time and attendance.
- Verifies employees understand expectations and parameters.
- Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable.
- Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met.
- Observes service behaviors of employees and provides feedback to individuals.
- Verifies employee recognition is taking place on all shifts.
- Participates in an on-going employee recognition program.
- Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.
- Participates in employee progressive discipline procedures.
- Celebrates successes and publicly recognizes the contributions of team members.

**Ensuring Exceptional Customer Service**
- Sets a positive example for guest relations.
- Understands the brand's service culture.
- Participates in the development and implementation of corrective action plans to improve guest satisfaction.
- Empowers employees to provide excellent customer service.
- Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
- Responds to and handles guest problems and complaints.
- Strives to improve service performance.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand - a collection of Europe's most celebrated and iconic properties - serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.

From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale - a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and pass

  • Housekeeping Manager

    5 months ago

    ภูเก็ต, Thailand Marriott International, Inc Full time

    **Job Number** 23197939 **Job Category** Housekeeping & Laundry **Location** The Naka Island a Luxury Collection Resort & Spa Phuket, 32 Moo 5 Tambol Paklok, Phuket, Phuket, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for the daily shift operations of...

  • Housekeeping Manager

    4 weeks ago

    ภูเก็ต, Thailand Marriott International, Inc Full time

    **Job Number** 24177466 **Job Category** Housekeeping & Laundry **Location** Phuket Marriott Resort & Spa Merlin Beach, 99 Muen-Ngoen Road, Phuket, Phuket, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for the daily shift operations of Housekeeping,...

  • Assistant Housekeeping Manager

    2 months ago

    ภูเก็ต, Thailand Marriott International, Inc Full time

    **Job Number** 24156336 **Job Category** Housekeeping & Laundry **Location** Courtyard Phuket Patong Beach Resort, 44 Thawewong Road, Patong Beach, Phuket, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Entry level management position that focuses on supporting the...

  • Assistant Executive Housekeeper

    7 months ago

    ภูเก็ต, Thailand Anantara Full time

    Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...

  • Housekeeping Coordinator

    5 months ago

    ภูเก็ต, Thailand Marriott International, Inc Full time

    **Job Number** 24021818 **Job Category** Housekeeping & Laundry **Location** The Westin Siray Bay Resort & Spa Phuket, 21/1, 21/3, 21/4, 21/6 Moo 1, Phuket, Phuket, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Run sold room reports, verify room status, determine discrepant...

  • Housekeeping Supervisor

    5 months ago

    ภูเก็ต, Thailand Marriott International, Inc Full time

    **Job Number** 24021825 **Job Category** Housekeeping & Laundry **Location** The Westin Siray Bay Resort & Spa Phuket, 21/1, 21/3, 21/4, 21/6 Moo 1, Phuket, Phuket, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Inspect guest rooms, public areas, pool, etc. after being...

  • Housekeeping Manager

    2 months ago

    ภูเก็ต, Thailand Marriott International, Inc Full time

    **Job Number** 24168948 **Job Category** Housekeeping & Laundry **Location** Le Meridien Phuket Beach Resort, 29 Soi Karon Nui, Tambon Karon, Phuket, Phuket, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Use checklists to ensure that cleanliness and condition of each assigned area...

  • Assistant Executive Housekeeper

    7 months ago

    เมืองภูเก็ต, ภูเก็ต, Thailand MINOR Hotels Full time

    The role of an Assistant Executive Housekeeper is to support the Executive Housekeeper in all duties of the housekeeping operation. You will coordinate, schedule and supervise the housekeeping team, carry out inspections to ensure proper cleaning is being done, and manage the inventory of all cleaning supplies. You will provide on-the-job training, and...

  • Executive Housekeeper

    2 months ago

    ภูเก็ต, Thailand Marriott International, Inc Full time

    **Job Number** 24158217 **Job Category** Housekeeping & Laundry **Location** Le Meridien Phuket Beach Resort, 29 Soi Karon Nui, Tambon Karon, Phuket, Phuket, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for the daily shift operations of Housekeeping,...

  • Assistant Housekeeping Manager

    5 months ago

    ภูเก็ต, Thailand Marriott International, Inc Full time

    **Job Number** 24045258 **Job Category** Housekeeping & Laundry **Location** JW Marriott Phuket Resort & Spa, 231 Moo 3 Mai Khao, Phuket, Phuket, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to...

  • Housekeeping Coordinator

    5 months ago

    ภูเก็ต, Thailand Marriott International, Inc Full time

    **Job Number** 24029171 **Job Category** Housekeeping & Laundry **Location** The Naka Island a Luxury Collection Resort & Spa Phuket, 32 Moo 5 Tambol Paklok, Phuket, Phuket, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Run sold room reports, verify room status, determine...

  • Housekeeping Manager

    1 month ago

    ภูเก็ต, Thailand The Westin Siray Bay Resort and Spa, Phuket Full time

    แชร์ เก็บงาน พิมพ์งาน ร้องเรียน สมัครงาน Housekeeping Manager รับสมัครด่วน สถานที่ปฏิบัติงาน : ภูเก็ต(ทุกเขต/อำเภอ) สาขาอาชีพหลัก :...

  • Housekeeping Manager

    5 months ago

    ภูเก็ต, Thailand The Westin Siray Bay Resort and Spa, Phuket Full time

    แชร์ เก็บงาน พิมพ์งาน ร้องเรียน สมัครงาน Housekeeping Manager รับสมัครด่วน สถานที่ปฏิบัติงาน : ภูเก็ต(ทุกเขต/อำเภอ) สาขาอาชีพหลัก :...

  • Assistant Housekeeping Manager

    4 months ago

    ภูเก็ต, Thailand Stay Wellbeing & Lifestyle Resort Full time

    * At least 2-3 Years of experience in hotel housekeeping. - Have leadership - Have good human relations. - Have a good personality. ประเภทของงาน: งานประจำ ความสามารถในการเดินทางไปทำงาน/ย้ายที่อยู่: - ภูเก็ต:...

  • Housekeeping Manager

    5 months ago

    ภูเก็ต, Thailand Marriott International, Inc Full time

    **Job Number** 24099129 **Job Category** Housekeeping & Laundry **Location** Courtyard Phuket Patong Beach Resort, 44 Thawewong Road, Patong Beach, Phuket, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for the daily shift operations of Housekeeping,...

  • Assistant Housekeeping Manager

    5 months ago

    ภูเก็ต, Thailand Marriott International, Inc Full time

    **Job Number** 24099093 **Job Category** Housekeeping & Laundry **Location** Courtyard Phuket Patong Beach Resort, 44 Thawewong Road, Patong Beach, Phuket, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Inspect guest rooms, public areas, pool, etc. after being cleaned by...

  • Supervisor-housekeeping

    2 months ago

    ภูเก็ต, Thailand Marriott International, Inc Full time

    **หมายเลขงาน** 24158907 **ประเภทของงาน** Housekeeping & Laundry **สถานที่** Courtyard Phuket Patong Beach Resort, 44 Thawewong Road, Patong Beach, Phuket, Thailand ดูบนแผนที่ **ตารางการทำงาน**...

  • Coord-housekeeping

    5 months ago

    ภูเก็ต, Thailand Marriott International, Inc Full time

    **หมายเลขงาน** 24021818 **ประเภทของงาน** Housekeeping & Laundry **สถานที่** The Westin Siray Bay Resort & Spa Phuket, 21/1, 21/3, 21/4, 21/6 Moo 1, Phuket, Phuket, Thailand ดูบนแผนที่ **ตารางการทำงาน**...

  • Housekeeping Coordinator

    5 months ago

    เมืองภูเก็ต, ภูเก็ต, Thailand Marriott International, Inc Full time

    **Job Number** 24025845 **Job Category** Housekeeping & Laundry **Location** Courtyard Phuket Town, 1 Soi Surin, Talat Yai, Muang Phuket, Phuket, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Run sold room reports, verify room status, determine discrepant rooms, prioritize...

  • Housekeeping Coordinator

    5 months ago

    เมืองภูเก็ต, ภูเก็ต, Thailand Marriott International, Inc Full time

    **Job Number** 24044889 **Job Category** Housekeeping & Laundry **Location** Courtyard Phuket Town, 1 Soi Surin, Talat Yai, Muang Phuket, Phuket, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Run sold room reports, verify room status, determine discrepant rooms, prioritize...