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Change Management Manager

4 weeks ago

กรงเทพมหานคร, Thailand ธนาคารไทยพาณิชย์ Full time

สมัครโปรดคลิกที่ปุ่ม "Apply"

Job Description

Job Descriptions:

- Lead the change management team and oversee the development and execution of a comprehensive change management strategy for the IT system upgrade.
- Collaborate with cross-functional teams to assess the impact of the system upgrade on various departments and business processes.
- Develop and implement communication plans to keep stakeholders informed about the upgrade, its benefits, and the impact on their roles.
- Create and deliver training programs and resources to prepare employees for the new system, addressing both technical and process-related changes.
- Facilitate and encourage open communication and feedback channels to address concerns and challenges related to the IT system upgrade.
- Assess and monitor the progress of the change management plan, adjust as necessary to ensure a smooth transition.
- Provide leadership and guidance to the team, ensuring they have the resources and support needed to execute change management initiatives successfully.
- Measure and report on the adoption and effectiveness of the change management strategies and identify areas for improvement.
- Collaborate with project managers and IT teams to align technical and change management aspects for a seamless rollout.

Qualifications:

- Bachelor's degree in IT engineering, Computer Science, Business Administration, Finance, Banking, or a related field (Master's degree preferred).
- Several years of experience in change management, including leading teams through complex organizational changes.
- Strong knowledge of change management methodologies, tools, and best practices.
- Previous experience working in the banking or financial sector.
- Excellent communication, leadership, and interpersonal skills, with the ability to work with diverse teams.
- Proficiency in project management and the ability to align change management with technical project timelines.
- Experience in developing and delivering training programs and resources.
- Proven ability to measure and report on the effectiveness of change management strategies.
- Strong problem-solving and decision-making abilities.

We're committed to bringing passion and customer focus to the business.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.