Key Account Manager, Companion Animals

2 weeks ago

Thailand Boehringer Ingelheim Full time

The Key Account Manager (KAM) is responsible for growing and managing business relationship with our key customers. This includes responsibility for achieving the sales budget of identified accounts, executing the sales & marketing plan and leading the account planning and execution process via Customer Business Plans for customers.

**Duties & Responsibilities**:
- 1) FINANCIAL TARGETS: Achieve short and mid term financial targets as set by the Pets department for the assigned territory/customers qualitative target achievement on launch/individual brands in the territory.- Translate the BIAH Customer strategy into annual sales and outlook targets that is mutually agreed with local OPU management and Customer account owners.-
- 2) STRATEGY AND IMPLEMENTATION:

- Setting and executing the KA Customer Business Plans in line with the local Pets- Ensure proper priority setting and focus to achieve targets and customer level.- Conduct and provide input to Customer global projects in close alignment with local and ROPU stakeholders.- Follow up on implementation activities and measure impact on strategic targets. Ensure compliance of interaction of the BI SAM plan-
- 3) SALES AND ACTIVITY REPORTING
- Regularly update the sales potential of the strategic account by product segment and species and track the BIAH sales vs potential and share of wallet.- Provide a quarterly/monthly sales and activity report to regional and local stakeholders.-
- 4) CUSTOMER MANAGEMENT AND ENGAGEMENT
- Lead by compiling all relevant information in the CRM system for our customers.- Identify customer needs and make mutually agreed proposals for solutions that leads to maximal Share of wallet and optimal key account intimacy.- Gather and assess competitive intelligence, perform market/customer analysis.- Drive innovation and change, communicate market related opportunities to team and business.- Create innovative solutions on launching products to customers.- RELATIONSHIP BUILDING
- Understands the formal and informal Customer structure including decision making and influence maps.- Identifies key leverage points and mutual growth opportunities in the business.- Ensures activities and interactions are in line with Boehringer Ingelheim compliance guidelines and ensures adherence to corporate SOP's and procedures (e.g Code of Conduct), local regulations, ethical standards and best practices as applicable.- Ensures continuity of relationships in case of change of key personnel.**Required Skills**:
Special Skills
- Long term work experience in Strategic/Key account management.
- At least 3-5 years solid sales and marketing experience with a proven track record of achieving targets and and execution of strategy.
- Demonstrate agility within a cross functional team
- Knowledge of the Animal Health Industry economics and drivers preferred
- Ability to work and thrive in a matrix team environment
- Excellent Interpersonal and Communication Skills
- Influence and Leadership Skills
- Strong Learning Agility
- Excellent oral and written communication skills

**Who we are**:
If you have any question on the recruiting process, please contact:
**_Note to Recruitment Agencies:_**

**Job**
- Sales

**Primary Location**
- Africa, Asia, Australasia-Thailand

**Organization**
- TH-Boehringer Ingelheim Animal Health (Thailand) Limited

**Schedule**
- Full-time

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