Internship Student

**Internship Student - Robotic**:
**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.**:
As an Internship Student for Robotics & Discrete Automation business, you will be responsible for executing service work with low to medium complexity according to work instructions and in accordance with ABB standard processes, quality standards and safety guidelines. Reporting to Service Team Leader, you will be delivering quality customer service to satisfy customers. In close co-operation with customer and other ABB teams, take actions to identify new Service business opportunities for ABB. This position is based in Samut Prakan, Thailand.

**Your responsibilities**:

- Performing service tasks like installation and commissioning of equipment and routine maintenance independently, identifying technical problems and making analysis through remote or on-site activity in different service categories (installation and commissioning, routine maintenance, extensions, replacements etc.)
- Contributing to customer satisfaction by executing service work according to customer order and expectation. Maintaining a good relationship with customers. Identifying new sales opportunities and communicates them internally
- Coordinating, preparing and ensuring that all materials, parts and equipment are available and at the appropriate quality for service activities
- Preparing all documents and reports to be signed by the customer representative. Reporting work done in a timely manner and follows up when needed
- Troubleshooting simple equipment failure and making recommendations to avoid repeating the problem in the future
- Providing recommendations to management to improve operations and customer service

**Your background**:

- Bachelor’s degree in electrical / mechatronics engineer
- Knowledge in the product for support customer
- A strong focus on safe work practices and dedication to following all relevant workplace safety guidelines
- Ability to communicate in both English and Thai is required

**Benefits**:

- Life insurance
- Accident insurance
- Flexible work practices
- Employee Assistance Program
- Paid Parental leave (gender neutral)

**More about us**: