IT Support

4 weeks ago

กรงเทพมหานคร, Thailand amaris Full time

Job description

We are seeking an experienced IT Support to ensure the efficient operation and maintenance of an internal server systems and network infrastructure. In this role, you will play a vital part in various key areas of responsibility:
**Responsibilities**:
Conduct system backups, oversee performance, and address system-related glitches
Oversee network with the installation, setup, and monitoring of network equipment, including routers, switches, firewalls, and wireless access points to guarantee network connectivity, manage IP address, and resolve fundamental network-related issues
Collaborate with guidance from the Network Administrator, and be responsible for upholding security measures to safeguard the integrity of our network infrastructure. This includes tasks like access control configuration and managing security patches and updates for firmware and operating systems
Support in documentation with the creation and maintenance of technical documents, such as system configurations, network schematics, and troubleshooting protocols
Generate daily reports on system/server performance, network and equipment usage/status
Participate in the planning and execution of system upgrades, encompassing software updates, hardware substitutions, and migration to new platforms to ensure mínimal disruption to operations through meticulous coordination and testing
Work closely with other IT related parties to facilitate seamless integration and alignment of systems and networks

**Requirements**:
A Bachelor's degree in any IT related field
Hands-on experience in providing IT user support, operating systems, and network protocols (TCP/IP, DNS, DHCP)
Strong knowledge of Windows Server 2003 and 2008, Exchange, Linux/Unix and Active Directory
Proficient in hardware troubleshooting and maintenance
Strong analytical and problem-solving skills with effective communication to engaging with end-users and collaborate with various stakeholders
A good team player with time management skills to be able to handle multiple tasks and priorities
Good Command of English is required to collaborate with international teams
Who are we?
Amaris Consulting is an independent technology consulting firm providing guidance and solutions to businesses. With more than 1000 clients across the globe, we have been rolling out solutions in major projects for over a decade - this is made possible by an international team of 7500 people spread across 5 continents and more than 60 countries. Our solutions focus on four different Business Lines: Information System & Digital, Telecom, Life Sciences and Engineering. We’re focused on building and nurturing a top talent community where all our team members can achieve their full potential. Amaris is your steppingstone to cross rivers of change, meet challenges and achieve all your projects with success.

**Brief Call**: Our process typically begins with a brief virtual/phone conversation to get to know you The objective? Learn about you, understand your motivations, and make sure we have the right job for you

Interviews (the average number of interviews is 3 - the number may vary depending on the level of seniority required for the position). During the interviews, you will meet people from our team: your line manager of course, but also other people related to your future role. We will talk in depth about you, your experience, and skills, but also about the position and what will be expected of you. Of course, you will also get to know Amaris: our culture, our roots, our teams, and your career opportunities

**Case study**: Depending on the position, we may ask you to take a test. This could be a role play, a technical assessment, a problem-solving scenario, etc.

We look forward to meeting you

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