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Content Reviewer

5 months ago

กรงเทพมหานคร, Thailand Cognizant Technology Solutions Full time

**Project Process Description**:
The project involves reviewing content (videos/images/text) for one of the Largest Technology giants. As part of the contractual obligations, client expects the team to follow certain policy guidelines, meet stringent TAT, productivity, and a minimum monthly average quality as per the target.

**Responsibilities**:

- Review user flagging reports regarding website content
- Understand and remain up-to-date with client’s policies and guidelines
- Analyse and identify content that is not in compliance with requirements and flag for action in a timely manner
- Review the reported content within agreed turnaround times and standards of quality
- Recognize trends and patterns, and escalate issues outside of the established policies
- Use market specific knowledge and insights to spot and scope solutions to improve the support of user community

**Requirements**:

- Excellent written, reading & spoken communications skills in required language and understanding of local culture
- Understanding of the social space (trends, influencers, engagement, things to be cautious of etc.)
- Good communications skills (English & Japanese)
- Experience with social networking (or similar programs) Internet Savvy
- Willing to work in 24x7 environment
- Ability to manage critical situations with minimum supervision
- MS Office & strong key board skills
- Good interpersonal and communication skills
- Should be comfortable working with explicit & extremely sensitive content

**#LI-CTSAPAC**

**Employee Status **:Full Time Employee

**Shift **:Day Job

**Job Posting **:May 29 2023

**About Cognizant