IT Officer

Company Description

Located on the picturesque banks of the Mae Ping River in the country’s northern city of Chiang Mai, NH Collection Chiang Mai Ping River is the first NH Collection in Thailand.

Occupying two low-rise buildings directly on the riverbank, the resort is integrated into nature and the surrounding tranquil riverside landscape. In addition to 78 guest rooms and suites, some with private pools, this upper-upscale property also features a swimming pool and deck, a multipurpose space combining a restaurant, cafe, art space and bar, and a fitness centre. Right across the river lies the temple-filled Old City with its trendy art galleries, craft shops and numerous dining options, while the Chiang Mai International Airport is only four kilometers away.

**Job Description**:
You will assist the IT Manager in the implementation and upkeep of the Property Management System (Opera). You will be the key driver in ensuring that the PMS is up to date with the most current version as instructed by Corporate IT, then assist authorized users in relation to hotel operations and support team members with their personal computers. You are responsible for the coordination and timely handling of any software fault reports, issues, or enhancement requests as well as to provide technical assistance to internal and external audit staff.

**Qualifications**:

- Bachelor's degree in Information Technology, Computer Science, or a related field.
- Preferably experience in the hotel industry, specifically in IT or systems management roles.
- Deep knowledge of computer systems, including hardware, software, databases, and networking.
- Well-experienced in systems design, analysis, and project implementation.
- Proficiency with central reservation systems, back office modules, and interfaces.