Service Technician

3 weeks ago


Thailand Jebsen & Jessen Full time

Position Summary

We are looking for a self-starter Service Technician to deliver the desired customer service experience. The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability.

**Responsibilities**:
Provide service and customer support during site visits or dispatches

Manage all on site repair, maintenance and test tasks

Diagnose errors or technical problems and determine proper solutions

Produce timely and detailed service reports

Document processes

Cooperate with technical team and share information across the organisation

Comprehend customer requirements and make appropriate recommendations/briefings

Build positive relationships with customers

Required qualifications

Diploma Degree's Electronic, Electrical

5-10 year's working experience in material handing or heavy equipment

Good Analysis for repair and report to customer

Ability to work flexible shifts and to adapt to changing work schedules

Ability to troubleshoot, test, repair and service technical equipment


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