Waiter/ Waitress

Greeting guests upon their arrival, escorting them to their tables, and presenting menus.
- Taking food and beverage orders accurately and promptly, ensuring special dietary requests or preferences are noted.
- Providing recommendations on menu items, specials, and beverage pairings based on guest preferences and knowledge of the menu.
- Serving food and beverages to guests with proper timing and presentation, ensuring accuracy in orders and adherence to service standards.
- Answering guest questions about menu items, preparation methods, and ingredients.
- Monitoring guest needs throughout the meal and responding promptly to requests for additional items or refills.
- Collaborating with kitchen and bar staff to ensure efficient service and timely delivery of orders.
- Maintaining a clean and organized dining area, including setting up tables, arranging seating, and replenishing utensils and condiments.
- Handling guest payments accurately, processing cash, credit card, or other payment methods.
- Assisting with the setup and breakdown of banquet events, including arranging tables, chairs, and decorations as per the event requirements.
- Collaborating with the kitchen staff to ensure accurate food presentation and timely service during banquets or large events.
- Adhering to all food safety and sanitation regulations to maintain a clean and safe dining environment.
- Handling guest inquiries, complaints, and concerns promptly and professionally, escalating issues to supervisors when necessary.
- Providing personalized and attentive service to guests, building rapport, and ensuring their overall satisfaction.
- Staying updated on menu changes, daily specials, and hotel promotions to effectively communicate information to guests.
- Following hotel policies, procedures, and service standards to uphold the hotel's reputation for exceptional guest service.

ประกันสังคม,ค่าอาหาร,ชุดพนักงาน,Service charge

ปริญญาตรี

1 ปีขึ้นไป

1. Excellent communication skills in English and good communication in Chinese.

2. Excellent team player

3. Pleasant personality with service mind and flexible.

โรงแรมที่พัก