Collector, Front

**About UOB**:
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices.

Our history spans more than 80 years. Over this time, we have been guided by our values — Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

**About the Department**:
The **Credit and Risk Management** function is comprised of three teams: Risk Management, Credit and Special Asset Management. We manage the risks arising from the Group’s business activities within the risk appetite established by the Board. This involves identifying and evaluating the risks, developing effective risk governance and strategies as well as providing independent assessment of the overall risk profile.

**Responsibilities**:

- Dunning debt accounts by Auto dialer/ Manual as responsibity.
- Manage the account assignment procedured prescribed in the regulations. Finish within the time limit and performance-based standards (Productivity Standard).
- Report the problem including recommendations in working to Supervisor and Manager Levels to acknowledge the problems are solved.
- Provide appropriate services to debtor both money collecting and servicing.
- Analyse and perform properly to all debtors to perform such as Fraud, Waive, Skip.
- The overall actions have to complied with Bank Policies, BOT Rules and all regulations related to Debt Collection included Market Conduct

**Job Requirements**:

- To Handle Delinquent Accounts (1-29 DPDs) by using CACS and Auto Dialer
- To Negotiate and make a payment
- To Update information in CACs System

**Be a part of UOB Family**: