Cluster Revenue Manager

3 weeks ago

เกาะสมย สราษฎรธาน, Thailand Anantara Full time

**Company Description**
A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
**Job Description** Position Title**: Cluster Reservation Manager
**Reports to**: Area Director of Revenue
**Location**: Cluster with properties in Samui & Phangan base at Bangkok office
**Properties**:

- Anantara Bophut Koh Samui Resort
- Anantara Lawana Koh Samui Resort
- Anantara Rasananda Koh Phangan Villas
- Avani Chaweng and Beach Club Hotel
- NH Collection Samui Peace Resort
- Avani+ Samui Resort

Key Responsibilities:

- ** Forecasting & Strategy**:

- Prepare accurate weekly 3-months forecast for hotel rooms revenue by Market Segment.
- Develop and maintain a rolling 12-month forecast for hotel rooms revenue by Market Segment on a monthly basis.
- Set and communicate the hotel pricing strategy by market segment, leveraging market intelligence, historical data, buying patterns, and seasonality to optimize revenue.
- ** Revenue Management**:

- Monitor and analyze performance metrics across all distribution channels to ensure the achievement of fair market share.
- Actively participate in the production of the annual budget, assisting in the creation, update, and evaluation of the hotel sales and marketing plan.
- Conduct market analysis to inform pricing decisions and adjust strategies as necessary based on market trends and competitor actions.
- ** Technology Utilization**:

- Ensure that available technology (PMS & RMS) is fully utilized and understood by relevant teams according to the property-specific business mix and requirements.
- Identify and address any gaps in technology utilization to enhance revenue management efficiency.
- ** Team Leadership**:

- Prepare and chair a weekly Revenue Meeting to discuss strategies, performance, and forecast updates.
- Collate and distribute meeting minutes, highlighting forecast and strategy changes, and setting a weekly action plan for the team.
- Set monthly upselling revenue targets for the front office and reservations departments to maximize additional revenue opportunities.
- ** Collaboration**:

- Work closely with the Sales, Marketing, and Front Office teams to ensure alignment on pricing strategies and promotional activities.
- Foster a collaborative and communicative environment within the cluster, ensuring all properties are aligned in their revenue management strategies.
- ** Reporting & Analysis**:

- Provide regular updates and reports to the Area Director of Revenue on the performance of each property within the cluster.
- Analyze and report on the impact of pricing strategies and promotional activities, making recommendations for adjustments as necessary.
- ** Training & Development**:

- Develop training programs for the reservations team to ensure optimal use of systems and a clear understanding of revenue management principles.
- Keep the team updated with industry trends, market conditions, and best practices in revenue management.

Qualifications & Skills:

- Bachelor's degree in Hotel Management, Business Administration, or a related field.
- Minimum of 5 years of experience in reservations and revenue management in a multi-property or cluster environment.
- Strong analytical skills with the ability to interpret and present data effectively.
- Proficiency in using Property Management Systems (PMS) and Revenue Management Systems (RMS).
- Excellent communication and leadership skills, with the ability to influence and engage team members across multiple properties.
- Ability to work effectively under pressure and in a fast-paced environment.
- Strong organizational and time-management skills with an eye for detail.

Key Performance Indicators (KPIs):

- Achievement of forecasted revenue targets for each property.
- Optimization of pricing strategies to maintain or improve market share.
- Effective utilization of technology to streamline reservation processes.
- Achievement of upselling revenue targets for front office and reservations teams.

This role is pivotal in driving the cluster’s revenue performance, ensuring that each property within the cluster maximizes its revenue potential through effective pricing strategies, technology utilization, and team collaboration.
**Qualifications**
- Bachelor degree in hotel management or finance.
- 2 years revenue and yield experience in the hospitality industry
- Familiar with the hotel operations, available technology (PMS & RMS) and all distribution channels.
- Understand the dynamics of regional & local markets, as well as local competitors and events.

**Additional Information**
Reporting into Area Director of Revenue
- Cluster with properties in Samui & Phangan
- Anantara Bophut Koh Samu

  • Revenue Manager

    3 weeks ago

    เกาะสมุย, สุราษฎร์ธานี, Thailand TUI Blue The Passage Samui Full time

    **Job Summary** The Revenue Manager is responsible for overseeing all aspects of revenue management for the hotel, with a primary focus on optimizing room revenue. This role involves analyzing data, implementing pricing strategies, and collaborating with various departments to achieve revenue targets while maintaining high standards of guest satisfaction...

  • Cluster Reservation Officer

    3 weeks ago

    เกาะสมุย, สุราษฎร์ธานี, Thailand Anantara Full time

    **Company Description** A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...

  • E-commerce Manager

    7 days ago

    เกาะสมุย, สุราษฎร์ธานี, Thailand Marriott International, Inc Full time

    **Additional Information** **Job Number**24192683 **Job Category**Sales & Marketing **Location**Renaissance Koh Samui Resort & Spa, 208/1 Moo 4, Tambol Maret, Lamai Beach, Koh Samui, Surat Thani, Thailand, 84310 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** **CANDIDATE PROFILE** **Education and...

  • Cluster Sales

    23 hours ago

    เกาะสมุย, สุราษฎร์ธานี, Thailand Anantara Full time

    Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...

  • Cluster Manager, Reservations

    3 weeks ago

    เกาะสมุย, สุราษฎร์ธานี, Thailand ONYX Hospitality Group Full time

    Oversee the reservation section of Amari Koh Samui and OZO Chaweng Samui. - Be responsible to efficiently run and supervise the Reservation Department as to achieve a high occupancy and a high average room rate to optimize the room revenue at a maximum. - Keep all the tools on hand updated with the best possible room rate and to keep management informed...

  • Reservation Manager

    4 weeks ago

    เกาะสมุย, สุราษฎร์ธานี, Thailand Anantara Full time

    **Company Description** A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts, and lush jungles, Anantara...

  • Cluster Audit Manager

    3 weeks ago

    เกาะสมุย, สุราษฎร์ธานี, Thailand Marriott International, Inc Full time

    **Job Number** 24166915 **Job Category** Finance & Accounting **Location** Vana Belle a Luxury Collection Resort Koh Samui, 9/99 Moo 3, Chaweng Noi Beach, Koh Samui, Surat Thani, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Supports the day-to-day execution of general...

  • F&b Operation Manager

    4 weeks ago

    เกาะสมุย, สุราษฎร์ธานี, Thailand Anantara Full time

    Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...

  • Senior Sales Manager

    4 weeks ago

    เกาะสมุย, สุราษฎร์ธานี, Thailand Anantara Full time

    Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...

  • Restaurant Manager

    4 weeks ago

    เกาะสมุย, สุราษฎร์ธานี, Thailand Anantara Full time

    Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...

  • Cluster Marketing Communications Manager

    3 weeks ago

    สุราษฎร์ธานี, Thailand MINOR Hotels Full time

    We are in search of a dynamic, lively, and energetic individual with a background in the hotel or lifestyle industry. This role entails overseeing Avani+ Samui, Avani Chaweng, and SEEN Beach Club. The main responsibilities include the development and execution of comprehensive marketing communication strategies that are in line with our brand...

  • Restaurant Manager

    3 weeks ago

    เกาะสมุย, สุราษฎร์ธานี, Thailand Anantara Full time

    **Company Description** A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...

  • Cluster Assistant Social Media Manager

    1 week ago

    เกาะสมุย, สุราษฎร์ธานี, Thailand Anantara Full time

    **Company Description** Anantara Bophut** is a luxury resort nestled along the pristine coastline of Bophut on Koh Samui, Thailand. Marrying contemporary elegance with authentic Thai charm, the property offers an immersive experience that celebrates the rich cultural heritage and natural beauty of the region. Guests enjoy elegantly appointed accommodations,...

  • Cluster Marketing Communications Manager

    3 weeks ago

    สุราษฎร์ธานี, Thailand Avani Full time

    Company Description Contemporary, relaxed and imaginative. Be it a leisurely family break or romantic escape, AVANI Hotels & Resorts provides the right space for guests who value the details that matter. **Job Description**: We are in search of a dynamic, lively, and energetic individual with a background in the hotel or lifestyle industry. This role...

  • Cluster Marketing Communications Manager

    3 weeks ago

    สุราษฎร์ธานี, Thailand Avani Full time

    Company Description Contemporary, relaxed and imaginative. Be it a leisurely family break or romantic escape, AVANI Hotels & Resorts provides the right space for guests who value the details that matter. **Job Description**: You will be the voice of our AVANI brand to handle all marketing communications matters, develop and maintain effective...

  • Cluster Purchasing Manager

    3 weeks ago

    เกาะสมุย, สุราษฎร์ธานี, Thailand Marriott International, Inc Full time

    **Job Number** 24064285 **Job Category** Procurement, Purchasing, and Quality Assurance **Location** Vana Belle a Luxury Collection Resort Koh Samui, 9/99 Moo 3 Chaweng Noi Beach, Koh Samui, Surat Thani, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Negotiates with...

  • IT Manager

    4 weeks ago

    เกาะสมุย, สุราษฎร์ธานี, Thailand Anantara Full time

    Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts, and lush jungles, Anantara...

  • Reservation Manager

    4 weeks ago

    เกาะสมุย, สุราษฎร์ธานี, Thailand Marriott International, Inc Full time

    **Additional Information** **Job Number**25022315 **Job Category**Reservations **Location**The Ritz-Carlton Koh Samui, 9/123 Moo 5, Tambon Bophut, Koh Samui, Surat Thani, Thailand, 84320 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Responsible for soliciting and managing of reservations sales-related...

  • Ivd & Banquet Manager

    3 weeks ago

    เกาะสมุย, สุราษฎร์ธานี, Thailand Anantara Full time

    **Company Description** A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts, and lush jungles, Anantara...

  • Cluster Digital Marketing Manager

    4 weeks ago

    เกาะสมุย, สุราษฎร์ธานี, Thailand LHC International GmbH Full time

    Key responsibilities for the role: - To assist the hotel’s Marketing team alongside the vision of the brand, effectively coordinating the collateral for online/offline content. - Develop strategies and tactics to create exposure about the company and group, driving qualified traffic to the business, growing the hotel's and brand's equity through all...