Ikea Food Team Leader
2 days ago
Company Description
The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand - and have an ambitious expansion plan to bring a little bit of Sweden to new markets in the region. We are part of the Ikano Group of companies and the only IKEA franchisee owned by the Kamprad family that founded IKEA.
We also develop, own and operate Shopping Centres that are anchored by IKEA and create walkable communities by including residential, office and other types of real estate in our development plans.
We work towards making sustainability a natural part of our everyday work. We are active in our communities, driving and supporting social initiatives that benefit children, women and the environment.
**Job Description**:
- Actively contribute to create a "safety first" culture including to ensure all quality and food safety related policies and work routines are complied and practiced at all times.
- Ensure operational efficiency and that routines and job requirements are known and practiced by your colleagues in all daily works.
- Being passionate about the IKEA food range and always act as a natural source of know-how about IKEA food range, product sheets, production planning and food preparation, to ensure highest standard of presentation to inspire our guests.
- Has active interest in local competition and always provide inputs that may help to promote our products to best show our competitive advantage.
- Ensure our customer are always in focus and strive to make them smile. Meet and serve our customers showing empathy and care. Willing to listen and support them with an attitude based on the IKEA values.
- Always look at my store through the eyes of our customers and walk the store regularly. A daily dialogue with our customers to get continuous feedback about their experiences and to learn more about their needs and wants. Take action based on their input.
- An overview of the store business plan and IKEA Food action plans, and I contribute to my area’s action plan by supporting my manager in implementing it with the team.
- Know a top-selling products and 3 Aces and 1 King, and ensure they are available and clearly communicated and displayed at all times.
- During unexpectedly quiet times I initiate commercial activities that attract store visitors and increase the take-up-rate, or take other actions to secure productivity.
- Lead by example and support and coach my colleagues on the job they can meet the needs of our customers and grow professionally.
- Work actively to create an environment where the IKEA culture is a strong and living reality, and diversity is valued, to ensure IKEA Food is regarded as a great place to work.
- Always train and coach by sharing your specialist competence with co-workers.
- Acting quickly on commercial opportunities and customer feedback.
- Contributes to departmental action plan and support the goals and targets set by your manager.
**Qualifications**:
- Having potential to become a Team Leader and curious about taking a next step within the IKEA Store.
- Confident in approaching and taking to people in friendly manner.
- Take personal initiative.
- Good attention to detail and the ability to prioritize and organize individual duties in order to make the most efficient use of time available.
Additional Information
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