Product Integrity Analyst

2 weeks ago

กรงเทพมหานคร, Thailand Fanatics Full time

**Company Overview**

Fanatics is the ultimate one-stop sports fan destination that ignites and harnesses the passion of fans and maximizes the presence and reach for preeminent sports partners globally. Leveraging long-standing, often exclusive relationships with more than 900 sports properties, a database of more than 90 million consumers worldwide and a trusted brand name, Fanatics is furthering its innovation across the sports landscape by building the leading global digital sports platform, complete with offerings including e-commerce and licensed merchandise, physical and digital trading cards and collectibles, and online sports betting and iGaming.

The Fanatics family of companies currently includes Fanatics Commerce, a vertically-integrated licensed merchandise business that has changed the way fans purchase their favorite team apparel, jerseys, headwear and hardgoods through a tech-infused approach to making and quickly distributing fan gear in today’s 24/7 mobile-first economy; Fanatics Collectibles, a transformative company that is building a new model for the hobby and giving collectors an end-to-end physical and digital collectibles experience; and Fanatics Betting & Gaming, a mobile betting, gaming and retail sportsbook platform.

As a market leader with more than 10,000 employees, and hundreds of partners, suppliers, and vendors worldwide, we take responsibility for driving toward more ethical and sustainable practices. We are committed to building an inclusive Fanatics community, reflecting and representing society at every level of the business, including our employees, vendors, partners and fans. Fanatics is also dedicated to making a positive impact in the communities where we all live, work, and play through strategic philanthropic initiatives.

At Fanatics, we’re a diverse, passionate group of employees aiming to ignite pride and passion in the fans we outfit, celebrate and support. We recognize that diversity helps drive and foster innovation, and through our IDEA program (inclusion, diversity, equality and advocacy) at Fanatics we provide employees with tools and resources to feel connected and engaged in who they are and what they do to support the ultimate fan experience.

Summary:
The primary responsibility of the PI / Quality Analyst Backfill is to ensure the overall quality of products being produced at their assigned facilities. This is accomplished through good communications of expectations and continuous monitoring for adherence to established quality standards and specifications. The PI Analyst will also set up quality programs, quality reporting, provides expertise, and assist manufacturing with problem solving to meet customer specifications.

**Key Responsibilities**

**Testing**:

- Ensure the correct understanding and implementation of Fanatics testing policies, protocols and procedures.
- Ensure all vendors are following our testing manuals and using the TRFs correctly.
- Answer all inquiries from vendors in regard to test requirements
- Approve or Reject test results coming from the vendors based on our current procedures and tolerances. Record all exceptions and decisions made when the test results are approved marginally or on a commercial basis.
- Ensure implementation and maintenance of performance indicators (KPI) and reports related to testing.
- Coordinate with all 3rd party labs in the region to ensure smooth service to our vendors and our protocols are performed as intended.
- Communicate with vendors and 3rd party labs to retrieve tested samples when necessary or request additional testing when required.
- Build and maintain strong collaborative relationship with factory and vendor personnel, avoiding conflict but keeping professionalism and working ethics.

**Samples**:

- Ensure the correct understanding and implementation of Fanatics sample management policies and procedures.
- Ensure all vendors are following our sample procedures and using the corresponding forms correctly.
- Answer all inquiries from vendors in regard to sample comments and related to tech pack or specifications in bulk stage.
- Approve or Reject samples coming from the vendors based on our current procedures and tolerances. Record all exceptions and decisions made when the samples are approved marginally or when additional samples or evidence is necessary to continue with production.
- Perform PPS Review and PP meetings according to our sample plan and when necessary for all vendors under the Hub control.
- Ensure implementation and maintenance of performance indicators (KPI) and reports related to samples.
- Build and maintain strong collaborative relationship with factory and vendor personnel, avoiding conflict but keeping professionalism and working ethics.

**Inspection**:

- Ensure the correct understanding and implementation of Fanatics inspection policies and procedures.
- Ensure all vendors are following our inspection manuals and using the corresponding forms correctly.

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