IT Infrastructure Supervisor
5 months ago
Location Sriracha, Chonburi, Thailand.
- Salary up to 100K Baht.
- For Thai people only.
**General Purpose of the Position**:
The IT Infrastructure Supervisor plays a pivotal role in managing a team that designs and engineers IT infrastructure according to company’s strategy. The IT Infrastructure Supervisor works closely with the Head of Network and IT Infrastructure and must have strong working knowledge of IT architecture, solutions and best practices.
**Supervisory Responsibilities***:
This position carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Supervisory responsibilities include, but are not limited to: training and mentoring employees; planning, assigning, delegating and directing work; appraising performance; rewarding and disciplining employees; and resolving employee issues.
**Essential Duties and Responsibilities**:
- Supervise staff of highly technical individuals that design, build, test, deploy IT infrastructure in Datacenter environments.
- Help to create strategies to develop / improve services and operational processes
- Assign work and ensure that resources are being utilized efficiently and appropriately for the timely completion of tasks and projects
- Assist with the hiring, training, mentoring, coaching, and corrective counseling of the IT Infrastructure engineer staff
- Lead IT projects and effectively meet deadlines with minimum supervision
- Engage in ongoing research of emerging trends and new technologies, which may benefit the project goal of strategically implementing technology to enhance or solve project problems
- Identify architecture solutions (on-prem/hybrid/cloud) to successfully meet the strategic needs of the customer
- Conduct in-depth technical reviews of new and existing IT systems in order to identify the appropriate strategies required to bring these systems into compliance with established policy and industry guidelines
- Automate reporting processes, technical processes and data aggregation where appropriate
**Other Duties**:
- Mentorship/Training of junior staff
- A wide degree of creativity and latitude is expected
- Technical consultation with both internal and external clients
- Other duties assigned
**Required Job Skills***:
- Able to read, write and communicate well in English
- Excellent oral and written communication and interpersonal skills. Must be able to accurately communicate complex issues using easy to understand terminology
- Proven self-management and team-management skills
- Ability to manage technical projects based on client’s requirements
- A solid understanding of business cases and risk management processes
- Must be customer-focused and intent upon providing quality product / service for the business client
- Good knowledge of IT infrastructure design. Managing solutions and framworks
- Good understanding of LAN/WAN networking (TCP/IP)
- Demonstrated knowledge of virtualized infrastructure
- Demonstrated knowledge of Cloud technologies
- Experience with one or more of the following security technologies: firewalls, Network Intrusion Detection Systems, Vulnerability Scanners, Virtual Private Networking, virus protection technologies, Log Management, network access control, proxy server and data loss prevention
- Experience with Infrastructure automation (Terraform, Ansible, etc), CI/CD pipelines (GIT, Jenkins, etc), and configuration management tools (Ansible, Chef etc)
- Knowledge on regulations, requirements, guidelines, and industry standards on Information Security and Datacenter
**Computer Equipment and Software**:
- Project / Task management platforms
- Network & Network security appliances / cloud-based
- Servers & Storages appliances / cloud-based
- Compliance assessment / analysis software
- DevOps tools
- Common enterprise software and services such as MS365, AD, Telephony systems, etc.
**Education and Experience**:
- Bachelor degree in, Computer Science, Computer Information System, IT management
- 5+ years of experience in IT infrastructure solution design and engineering
- 2+ years in a technical team leadership role
- IT related Certifications
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