Supervisor

As a Store Supervisor at Levi Strauss & Co., you will have the opportunity to work in an environment where change and ideas are celebrated. You will be representing the brand and values of LS&Co and have full responsibility of effectively managing the store operations and team. We are looking for a great Supervisor who will lead the store to greater heights, be innovative and creative to support Levi’s mission.

Key responsibilities:
Consumer Experience
- Hyper-focused on ensuring a seamless consumer experience in store.
- Creates a high energy, compelling store experience for consumers by engaging consumers and modeling appropriate customer service behaviors to other associates.

Store Operations
- Achieve store profit target and minimize loss by implementing profit opportunities and actions to maximize sell out.
- Plans for the day to identify focus areas to drive KPIs, sets the direction for the team
- Stay in-touch and ensure team members are in-touch with local market and current with omnichannel activities in market.
- Accountable for ensuring all health and safety procedures, and operational standards are achieved.
- Executes store visual standards in accordance with visual merchandising direction, resulting in flawless product presentation and housekeeping standards.
- Ensure sound inventory management through following established receiving and sending merchandise processes, completing all required paperwork and following all price change and ticketing procedures.
- Leverage new tools and processes to drive revenue and improve consumer experience, not forgetting the everyday basic tasks
- Assists in executing floor changes, sales and promotional events timely and effectively for maximum financial results.
- Review store sales and KPI’s to identify sales opportunities with the Store Manager/ Supervisor.

Being a Coach
- Demonstrate and promote an open mind & embrace change; drive adoption of new ways of working and new technologies in store.
- Build strong teams & cultivate a diverse and inclusive workplace - encourage employees to be themselves, to add their voice, and recognize/address unconscious bias.
- Support the implementation of solutions to retain key talents and build a stable and engaging work environment for the team. Acknowledge people’s strengths and deploy them appropriately to reach business outcomes in a way that inspires and excites them to achieve their potential. Give constant on the spot feedbacks coaching on selling ability and customer service to team members
- Ensure effective recruitments of store staff and efficient inductions.
- Work closely with the retail trainers to deliver appropriate trainings and make sure the store team is completing their assigned trainings.
- Passionate about the Brand and living our values
- At least 3 years’ experience as a Salesperson for a Fashion Retailer or lifestyle brand.
- At least 2 years of supervisory experience and demonstrated capabilities in successfully achieving retail KPIs, managing store operations and controlling costs within a fast-paced retail environment
- Analytical and understand how to leverage data into business decisions
- Track record of efficiently managing and developing a team

As part of LS&Co. you will be entitled to competitive salary & benefits and the opportunity to work for an iconic brand.

LOCATION

Nonthaburi, Thailand

FULL TIME/PART TIME

Full time