Business Analyst

5 days ago

กรงเทพมหานคร, Thailand iZeno Full time

With a leading presence in the region, headquartered in Singapore and operations in Malaysia, Indonesia, Thailand and Philippines, no project is too complex for us, and our team is always ready for a new challenge. 

**The Role**:
As a member of iZeno’s Professional Services organization, the IT Business Analyst will engage in presales activities and work with the Project Manager to ensure Project success.

**Responsibilities**:

- Collaboratively work with customers, project team members and partners in defining and documenting business requirements
- Conduct Training
- Work with delivery team on Quality Assurance activities
- Work with customers and the project team to troubleshoot and resolve issues
- Work with Sales on pre-sales activities

**What we are looking for**:

- Bachelor's Degree in business studies/Business Analysis or equivalent
- Minimum 3 years of experience in Business Analysis in a software professional services organization
- Ability to cut through ambiguity to identify core issues
- Strong understanding of enterprise software and enterprise software implementation projects
- Strong experience with business process definition and design
- History of successful project completion for projects where you have worked on the requirements
- Familiar with project management and/or other tracking tools
- Attention to detail and ability to meet deadlines
- Excellent communicator (written and verbal) with the ability to facilitating and lead requirements sessions with business users, IT and management
- Goal-driven, self-starter, able to thrive in a fast-paced environment
- ITIL v4 certification preferred
- Project management cert. (e.g., PMP) desired but not essential
- Jira Service Management experience is beneficial

What we have to offer
- Work from home (remote) but should be based in Bangkok, Thailand
- An exciting job with latest technology
- Continuous training & development of soft and hard skills
- A competitive salary, in line with your profile
- A package of benefits including healthcare insurance
- An awesome team of colleagues & regular team building activities
- The ability to work with the world’s leading companies in technology and innovation
- An environment where we embrace openness, transparency and grab every opportunity to have fun, while always doing what is right for our customers and partners.

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