UX Writer

**Job Summary**:
As a UX Writer, you will help SCB TechX design and deliver leading and innovative user experiences across our digital product platforms. You'll be a hands-on copywriting expert, ensuring we craft delightful, clear, and concise copy for our users of digital products, while ensuring a consistent and aligned tone of voice across SCB products. You will work closely with multidisciplinary teams of designers, product managers, product owners, developers in a collaborative agile environment. Your role will enable taking concepts forward and bringing them to life while championing the value that design can bring to the customers and the business.

**Responsibilities**:

- Write and edit copy primarily for apps, web pages and other digital or physical touchpoints.
- Identify the most simple, user-friendly, understandable and fresh ways to communicate complex content.
- Demonstrate a deep understanding and empathy for our end customer: whom are you writing for, what are their needs, pain points, and moments of joy.
- Tailor the content and style of each writing assignments according to their purpose - whether they are intended to inform usage or sell a product.
- Work and contribute to content strategy and copy style guide, as well as helping define the tone of voice in which we communicate to customers.
- Work closely with UX VD, PO, Digital Business, Customer Experience, and Marketing teams to review the impact your work has created.
- Provide insightful leadership when it comes to content strategy across SCB channels and products.
- Help identify ways to improve the way of collaborating together with cross functional team members in order to be able to respond to feedback timely and effectively.

**Qualifications**:

- Bachelor's Degree / Master's Degree in any related fields.
- 2-5 years experience in UX Writer / Digital Content.
- Knowledge of UX tools and software a plus: Figma.
- Possess a passion for creating intuitive, delightful and helpful guidance to users through effective copywriting.
- Past experience in writing technical or financial content for mass audience would be beneficial but not require.
- Demonstrate an outstanding body of work throughout portfolio, showcasing overall process, deliverables and personal contributions.