Head, Customer Experience and Recovery

Manage and find ways to figure out its NPL portfolio to achieve NPL reduction and credit cost write back as targeted - Negotiate with NPL customers to understand customer’s hardship and come up with proper solution to assist customer to deal with their financial difficulty thru MRP - Prepare and propose disposition memo for seeking approval from respective...

Provide comprehensive administrative support to the Head by managing their schedule, appointments, and meetings. - Act as a liaison between the Head and internal/external stakeholders. - Schedule and coordinate meetings, conferences, and travel arrangements. - Prepare meeting agendas, take minutes (if needed), and ensure follow-up on action items. - Maintain...

หน้าที่รับผิดชอบ - Analyses and evaluates performance of Outsource Agent (OA), prepare summary report for present to Management team. - Analyses data, design, initiate, and create all reports to support and enhance performance of Execution and Mediation team. - Coordinate with Legal Execution Department to arrange Debt...

Job Description: Head Chef (Sky Dining Dinner Service) We are seeking a talented and experienced Head Chef to join our team for an exciting opportunity at a sky dining dinner service in Phuket. The training period will commence in September, with the job officially starting in October. **Responsibilities**: - Oversee and manage the culinary operations of...

**In this position you will.... Play a pivotal role in driving customer satisfaction and retention. You will manage and monitor and analyze key performance indicators (KPIs) related to claim processes, engagement, and satisfaction. You'll then leverage these insights to present actionable reports to local and regional Operations Heads, collaborate closely...

**รายละเอียด**: **Head of Sourcing Team** **หน้าที่ความรับผิดชอบ**: **1. เป็นที่ปรึกษา ให้กับทีม ลูกค้า ซัพพลายเออร์ สื่อสารงานอย่างมีประสิทธิภาพ...

**About UOB**: United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and...

**Aufgaben** **Delivery as per Regional Commercial Budget** - Lead and set direction for the Regional Sales Team according to budget - both on delivering volume and growing revenue as well as optimizing gross profits - Coach and drive sales team to sell and grow LSPP activities including supply chain, 4PL and local products - Define and set targets for...

**In this position you will.... lead and implement customer engagement strategies to improve satisfaction and retention. You will manage and monitor key performance indicators (KPIs) related to claim processes, customer engagement and satisfaction, report on progress to operations head in local and regional, and work closely with cross-functional teams to...

Elevate and refresh Pomelo's content strategy across all channels. Plan, develop, and execute a social media strategy that broadens and elevates Pomelo brand awareness, as well as boosting reach and engagement. Play a key part in building and executing the marketing strategy for Pomelo brand & with other Marketing leads. Oversee content on all Pomelo...

-Job description **Principal responsibilities** - Provide leadership and management of Global Payment Solutions - Operations team within established remit and budget - Provide management guidance and where appropriate ownership in Change initiatives and projects - Build, maintain and enhance the culture as well as operational excellence of the team - Drive...

หน้าที่รับผิดชอบ - Controlling and monitoring Mediation and Execution Outsource Agent to follow up debt from customer through Mediation or Execution process. - Leading, controlling, guiding and give advice to Mediation and Execution Team members as Team Leader. - Finds new method or new solution to increase recovery to reach...

We are seeking a suitably qualified Head of Girls Boarding to work alongside our Head of Boarding and Head of Boys Boarding to support and strengthen the boarding experience for all our boarders, especially our girls. Our Head of Girls Boarding, our Girls Houseparent, will work with our students to ensure that they fulfill their potential as students and...

**Plant Head** We are looking for a well experienced Plant Manager particularly from Marine Food Processing Sector with 8-15 years’ experience of which at least 5 years should have been in a leadership position with reputed Companies. This role reports to the Chief Operating Officer. The position is based in Baptla, Andhra Pradesh, India where our latest...

Location: **Thailand** - Department: Customer Service- Location: Thailand- Business owner of BPO agent quality across 6 ventures - Take lead in improving BPO QA efficiency through standardizing frameworks and automation tools - Take lead in identifying blockers, pain points that impact to customer satisfaction - Drive the insight sharing regarding top...

**Job Purposes**: **Key Roles and Responsibilities**: 1.Develop understand and communicate relevant trends to center management areas to include sales, forecasting & reporting and general issue’s 2.Develop individual marketing campaigns for Branch as required 3.Develop and execute omni communication, branding strategy, and content creation to serve...

The school is located in a spacious purpose-built campus with outstanding facilities only a short distance from the centre of Bangkok, which is, without doubt, one of the most exciting and culturally rich world capitals in which to live and a perfect hub from which to explore the rest of Thailand and South East Asia. An excellent, enthusiastic and...

Location: **Thailand** - Department: Customer Service- Location: Thailand- Responsibilities: - Business owner of the Escalation management in Thailand - Business owner of the L2 team’s performance in Thailand - Take lead in resolving high-risk escalation from C-level, regulator bodies, including court attending - Take lead in driving down the Buyer/Seller...

**Head of Primary School Job Description** **Job Title**:Head of Primary School at Si Ri Panya International School **Responsible to**:Proprietor & Executive Board of Si Ri Panya International School **Purpose of the job**: - Establish, evaluate, and develop academic aims and standards collaboratively with pupils, staff, Board, school personnel, and...

1. Manage NPLs / Impaired Loans - Work on the given portfolio of accounts; - Review and analyze courses of action; - To initiate legal action by liaising with Litigation Department and/or outside solicitors as necessary; - Contact borrower for discussion; - Implement restructured terms if approval is obtained; and - Follow up on recovery proceedings if under...