Scrum Master

3 months ago


กรงเทพมหานคร, Thailand April Asia Pacific Full time

For over 30 years, APRIL International Care has been specializing in international health insurance solutions. We design, distribute, and manage insurance plans and assistance services for individuals and businesses. With teams across Asia, Europe, and the Americas, we look after our members wherever they are ensuring they have access to the best care.

We are part of the APRIL Group, an insurance specialist with 2,300 staff in 16 countries.

We are currently looking for a passionate and experienced **Scrum Master**

**Role Summary**: As a Scrum Master at April, you will guide our teams to success.

You will lead two squads, implementing Agile Scrum best practices to ensure smooth, efficient and, high-quality communication and results.

You will work closely with the Product Owner and the development team to deliver outstanding digital solutions and API services.

**Your main responsibilities will be**:

- Lead 2 squads
- Implement Agile Scrum best practices to ensure smooth, efficient, and high-quality communication and results
- Organize and manage sprints
- Measure and manage the team's capacity and velocity
- Organize and lead agile ceremonies for each squad (daily stand-ups, sprint planning, retrospectives, etc.)
- Work closely with the Product Owner to manage the backlog and priorities
- Support the squads in the continuous improvement of their practices
- Act as a facilitator for the squads, particularly in addressing and managing the resolution of encountered issues
- Promote a culture of transparency and collaboration

**Specific Responsibilities**:

- Support the front-end squad in developing innovative digital solutions.
- Support the back-end services squad in creating and maintaining robust and, high-performing API services.

**Desired Profile**:

- Proven experience as a Scrum Master.
- Excellent communication and facilitation skills.
- In-depth knowledge of agile methodologies (Scrum, Kanban, etc.).
- Ability to resolve conflicts and motivate the team.
- Scrum Master certification (CSM, PSM) is a plus.
- Proficiency in spoken and written English.


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