Sr. Client Advisor/client Advisor

3 days ago


กรงเทพมหานคร, Thailand PRTR Full time

Our client is Luxury Fashion Brand.

**Responsibilities**:

- Engaging in upselling, cross-selling, and multiple selling for all product categories.
- Monitoring individual sales and achieving performance targets and KPIs.
- Providing customer feedback on products, especially newly launched products Client Management.
- Strengthening customer relations, nurturing a loyal FENDI customer base also implementing appropriate CRM tools.
- Managing customer service quality, to meet customer expectations by offering professional and individual human touch with the customer Store Operations.
- Being able to correctly operate the Retail Pro Management system, in all areas relating to stock transfer, payment, stock inquiry, and customer database input.
- Performing store duties as assigned by team leaders and management Store Management.
- Maintaining inventory accuracy by properly receiving, displaying, and storing merchandise according to company guidelines (if shop without a backroom stock assistance) Store Maintenance.
- Maintaining a safe and clean store environment and implementing daily housekeeping duties.
- Maintaining proper visual merchandising according to company guidelines.

**Qualifications**:

- Male or Female.
- Minimum 2 years of related experience in the Fashion/High-End Luxury industry.
- Good grooming standard.
- Strong selling and communication skills are necessary.
- Excellent relationship-building skills with good interpersonal skills.
- Strong customer focus.
- Goal-oriented approach.
- Good team player with a positive personality.
- Bilingual with the ability to speak a third language an added advantage.
- Passionate in high enhigh-luxury goods and willing to commit the retail hours.
- Knowledge of operating retail management systems.


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