Programmer Analyst

1 week ago

กรงเทพมหานคร, Thailand Optima Search Recruitment Full time

Location near BTS อารีย์.
- Salary up to 70,000 Baht.
- Preferred have an experiences in Telecommunication industry.

Programmer analyst:
Job descriptions:

- Must able to implement Contact Center Application, Interactive Voice Response (IVR), Conversation IVR (Speech Recognition), AI and Cloud Application
- At least 3-4 years experience in Programming coding (Java, Java Script,.NET, Database SQL/Oracle, PL/SQL, S/W package tool IVR (Avaya), and/or able to develop Nuance Speech, AI Chatbot Nuance/Google or others package tool) or System analysis in IVR, Conversation IVR and AI design.
- Using Avaya Voice Portal and ecllipse Tool, Database Connection Tool, IntegrationStudio, CallGenie Studio and Other Programming to Implement IVR Call Flow and Speech recognition and CIVR
- Develop backend Interface including the Database Interface
- Support the System Integration Test, Product Test, UAT
- Provide Troubleshooting Information about what causes the problem, how to solve it, and make corrections according to the problem SLA

Qualifications:

- Bachelor's Degree in Computer Engineering, Computer Science, IT or in a related field.
- At least 3-4 yearsexperience in Programming coding (Java, JavaScript,.NET, Database SQL/Oracle, PL/SQL, S/W package tool IVR (Avaya), Nuance Speech, AI Chatbot Nuance/Google or others package tool).
- Background in Telecommunication industry will be a plus.

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