Assistant Resident Master

** The job scope is in all aspects of property operation:

- Guest service
- Kitchen operation
- Public space cleaning
- Accounting and admin operation

"WOW" Front Office Operation
- Ensuring all daily checklists are completed
- Support Resident Master to verify check list/create&add some when necessary
- Monitor the checklist completion throughout the shift
- Report the completed checklist to the concerned department

"WOW" Guest Relation
- Ensuring all reviews are addressed and make an initiative from them
- All reviews must be responsed
- All issues are addressed in response following the standard of review responsed
- All complaints must be investigated and discussed about the solution with Resident Master (or on behalf of Resident Master)

Conduct "Perfect Operation" (Operator)
- Supervising kitchen, accounting and amin operation with help from Resident Master
- Conducting kitchen operation properly based on SOP together with the team
- Conducting accounting and admin operation properly based on SOP together with Resident Master and the team

"WOW" Cleanliness
- Keeping cleanliness of the property
- Cleaning areas including lobby, F&B space, kitchen and office
- Sorting equipments to be in order for tidiness of the property

A Supporter in the Property
- Be a supporter to the team on behalf of Resident Master
- Able to be assigned to all Resident Master tasks in absent of Resident Master
- Keep communication with Parent Resident Master closed during the absent of Resident Master
- Able to make a decision on behalf of Resident Master with Parent Resident Master support in some cases

Role Model to staffs
- Be a role model to the staff and the shadow of Resident Master
- Always show professionalism toward guests and staffs
- Encourage and create supportive atmosphere in the team

Skills & Experiences:

- Team Working: Team work with high standard of work and attention to details, interpersonal communication skills and
- should be totally customer centric
- Communication: Be able to assign task with clear message
- Personality: Listening to others and awareness to raise issue to Resident Master, and also being able to decide on behalf of Resident Master
- Service: Beyond guest expectation attitude

ประเภทของงาน: งานประจำ, งานสัญญาจ้าง

เงินเดือน: ฿22,000.00 - ฿24,000.00 ต่อเดือน

วุฒิการศึกษา:

- ปริญญาตรี (ต้องการ)