Account Manager

9 hours ago


กรงเทพมหานคร, Thailand NCR Full time

About NCR

NCR Corporation (NYSE: NCR) is a leader in transforming, connecting and running technology platforms for self-directed banking, stores and restaurants. NCR is headquartered in Atlanta, Ga., with 38,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries.

NCR Corporation seeking a passionate, creative and persuasive sales professional with experience in total solution sales in Banking industry and forming tight customer partnerships with focus on Software and as-a-Service Solution Sales. The primary objectives of this position are to grow the Thailand business, drive solution opportunities and continually enhance the breadth and depth of relationships with one of NCR’s premier strategic customers and partners.

If you have experience creating highly complex software, hardware, and consulting solutions for Banking accounts, have a history of success developing an opportunity funnel, influencing decisions and selling across multiple offices, we want to talk to you.

& KEY AREAS OF RESPONSIBILITY:

- Position responsible for identifying and targeting opportunities across existing and new prospects - direct and indirect through partners.
- Continually fill the pipeline with qualified opportunities and execute winning sales campaigns to deliver quarter on quarter growth from those opportunities
- Strategically designs a plan to effectively manage his/her territory in order to maximize incoming revenue and profits in order to meet annual quota objectives; Tracks the sales process through monthly forecast submissions for assigned accounts to quantify and qualify opportunities where NCR is best positioned to win, and assists in development of an account plan to ensure mutual objectives of the NCR/Customer relationship are realized; Builds customer commitment in order to accelerate activity through the sales cycle
- Position requires ability to describe how NCR products and services relate to the customer's current industry position; Identify major competitors in the account and assesses the competitor's products/services, and compare their strengths and weaknesses relative to NCR; Position NCR as a single source provider offering additional solutions and services to maximize NCR revenue and profitable growth
- Identify and target opportunities across existing and new prospects. Utilize team members including post-sale delivery professionals, pre-sale technical professionals, and management to achieve business objectives
- Rely on excellent leadership and interpersonal skills to initiate and maintain executive-level interaction and customer satisfaction
- Close profitable NCR Solution deals incorporating hardware, software, professional services, and customer services; Manage sales portfolio with a revenue focus; Screen, categorize and resolve data integrity issues
- Responsible for maintaining and growing file value and serving as the principal financial sales representative ensuring the highest level of customer service and support to NCR major accounts;
- Obtains customer or industry information that assists in responding to customer's needs and requirements;
- Capitalizes on industry knowledge and customer contacts to uncover future business opportunities; Responds to competitive threats in order to maximize customer retention rate; Understands the formal and informal decision making process within each of the accounts
- Effectively advise and influence customers through consultative selling techniques; Create an internal network of relationships with peers, management and internal sales support groups in providing value-added solutions and best in class service for the customer
- Has primary accountability for ensuring that assigned accounts are being properly serviced by NCR in a manner that reflects NCR's commitment to delivering high quality products and services; Ensure each account has an account plan, which is being managed and executed effectively; Track growth/decline within accounts; Manage the day-to-day operations associated with servicing a major account
- Responsible for customer relationships ensuring that all customer requirements are identified and met driving volume and growth into these user accounts; Key interface or liaison between the customer, sales support teams, the factory, product management and other internal resources with regard to sales and services issues for current customers
- Position requires strong relationship management and carries the responsibility for the customer's satisfaction with NCR

Offers of employment are conditional upon passage of screening criteria applicable to the job.

EEO Statement

Integrated into our shared values is NCR's commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military ser


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