Night - Guest Service Expert

2 weeks ago

กรงเทพมหานคร, Thailand Marriott International, Inc Full time

**Additional Information** (Local-Thai)
**Job Number** 24171917
**Job Category** Rooms & Guest Services Operations
**Location** The St. Regis Bangkok, 159 Rajadamri Road, Bangkok, Bangkok, Thailand VIEW ON MAP
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Non-Management

***

Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.

Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: At least 1 year of supervisory experience.

License or Certification: None
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

  • Guest Service Expert

    3 weeks ago

    กรุงเทพมหานคร, Thailand Marriott International, Inc Full time

    **Job Number** 24064327 **Job Category** Food and Beverage & Culinary **Location** Courtyard Bangkok Suvarnabhumi Airport, 599/9 Lat Krabang Road, Lat Krabang, Bangkok, Bangkok, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about putting food on the...

  • Guest Service Agent

    2 weeks ago

    กรุงเทพมหานคร, Thailand Marriott International, Inc Full time

    **Job Number** 24103622 **Job Category** Food and Beverage & Culinary **Location** The Ritz-Carlton Bangkok, 189 Wireless Road, Bangkok, Bangkok, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about putting food on the table that our guests will enjoy...

  • Night - Guest Service Expert

    3 weeks ago

    กรุงเทพมหานคร, Thailand Marriott International, Inc Full time

    **Additional Information**(Local-Thai) **Job Number**25010763 **Job Category**Rooms & Guest Services Operations **Location**The St. Regis Bangkok, 159 Rajadamri Road, Bangkok, Bangkok, Thailand, 10330 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all guest check-ins, verifying guest identity, form of payment,...

  • Guest Experience Expert

    3 weeks ago

    กรุงเทพมหานคร, Thailand Marriott International, Inc Full time

    **Additional Information** **Job Number**24216122 **Job Category**Rooms & Guest Services Operations **Location**The Westin Grande Sukhumvit Bangkok, 259 Sukhumvit Road, Bangkok, East Java, Thailand, 10110 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and...

  • Guest Experience Expert

    3 weeks ago

    กรุงเทพมหานคร, Thailand Marriott International, Inc Full time

    **Job Number** 24080292 **Job Category** Rooms & Guest Services Operations **Location** Courtyard Bangkok Suvarnabhumi Airport, 599/9 Lat Krabang Road, Lat Krabang, Bangkok, Bangkok, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a...

  • Guest Service Agent

    1 week ago

    ดินแดง, กรุงเทพมหานคร, Thailand บริษัท พีเพิล พลาซ่า จำกัด (สำนักงานใหญ่) Full time

    GUEST SERVICE AGENT (Night Shift) รับสมัครด่วน สถานที่ปฏิบัติงาน : กรุงเทพมหานคร(เขตดินแดง,เขตดุสิต,เขตพญาไท,เขตราชเทวี) สาขาอาชีพหลัก :...

  • Guest Experience Expert

    2 weeks ago

    กรุงเทพมหานคร, Thailand Marriott International, Inc Full time

    **Additional Information** Front Office **Job Number** 24172060 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Grande Sukhumvit a Luxury Collection Hotel Bangkok, 250 Sukhumvit Road, Bangkok, Bangkok, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs...

  • Guest Experience Expert

    11 hours ago

    กรุงเทพมหานคร, Thailand Marriott International, Inc Full time

    **Job Number** 24092432 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Grande Sukhumvit a Luxury Collection Hotel Bangkok, 250 Sukhumvit Road, Bangkok, Bangkok, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests...

  • Guest Experience Expert

    11 hours ago

    กรุงเทพมหานคร, Thailand Marriott International, Inc Full time

    **Job Number** 24178533 **Job Category** Rooms & Guest Services Operations **Location** Royal Orchid Sheraton Hotel & Towers, 2 Charoen Krung Road Soi 30 (Captain Bush Lane), Bangkok, Bangkok, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests...

  • Guest Service Agent

    4 weeks ago

    กรุงเทพมหานคร, Thailand Marriott International, Inc Full time

    **Additional Information** **Job Number**25018986 **Job Category**Rooms & Guest Services Operations **Location**Le Meridien Bangkok, 40/5 Surawong Road, Bangrak, Bangkok, Bangkok, Thailand, 10500 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and check-out....

  • Guest Service Center

    4 weeks ago

    กรุงเทพมหานคร, Thailand Marriott International, Inc Full time

    **Job Number** 24040475 **Job Category** Rooms & Guest Services Operations **Location** Le Meridien Bangkok, 40/5 Surawong Road, Bangrak, Bangkok, Bangkok, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and...

  • Guest Service Agent

    11 hours ago

    กรุงเทพมหานคร, Thailand Marriott International, Inc Full time

    **Job Number** 24057204 **Job Category** Rooms & Guest Services Operations **Location** Le Meridien Bangkok, 40/5 Surawong Road, Bangrak, Bangkok, Bangkok, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and...

  • Guest Service Agent

    4 weeks ago

    กรุงเทพมหานคร, Thailand Marriott International, Inc Full time

    **Job Number** 24056711 **Job Category** Rooms & Guest Services Operations **Location** Sathorn Vista, Bangkok - Marriott Executive Apartments, 1 Sathorn Soi 3 South Sathorn Road, Bangkok, Bangkok, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about...

  • Guest Service Agent

    4 weeks ago

    กรุงเทพมหานคร, Thailand Marriott International, Inc Full time

    **Job Number** 24163669 **Job Category** Rooms & Guest Services Operations **Location** Courtyard Bangkok, 155/1 Soi Mahadlekluang 1, Ratchadamri Road, Bangkok, Bangkok, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and...

  • Night Manager

    2 weeks ago

    กรุงเทพมหานคร, Thailand MOVENPICK Full time

    **Company Description** At **Mövenpick BDMS Wellness Resort Bangkok**, we offer a perfect harmony of comfort and recuperation for guests seeking a restful escape while still in the heart of Bangkok, one of Asia’s most popular city destinations. All rooms are designed with space in mind, offering private balcony access and featuring wellness equipment...

  • F&b Service Expert

    4 weeks ago

    กรุงเทพมหานคร, Thailand Marriott International, Inc Full time

    **Additional Information** **Job Number**25039208 **Job Category**Food and Beverage & Culinary **Location**Four Points by Sheraton Bangkok Sukhumvit 15, 4 Sukhumvit Soi 15, Bangkok, Bangkok, Thailand, 10110 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about putting food on the table that our...

  • F&b Service Expert

    4 weeks ago

    กรุงเทพมหานคร, Thailand Marriott International, Inc Full time

    **Additional Information** **Job Number**24212722 **Job Category**Food and Beverage & Culinary **Location**Courtyard by Marriott Bangkok Suvarnabhumi Airport, 599/9 Lat Krabang Road, Lat Krabang, Bangkok, Bangkok, Thailand, 10520 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about putting food on...

  • F&b Service Expert

    2 weeks ago

    กรุงเทพมหานคร, Thailand Marriott International, Inc Full time

    **Job Number** 24068456 **Job Category** Food and Beverage & Culinary **Location** Four Points by Sheraton Bangkok Sukhumvit 15, 4 Sukhumvit Soi 15, Bangkok, Bangkok, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about putting food on the table that...

  • F&b Service Expert

    2 weeks ago

    กรุงเทพมหานคร, Thailand Marriott International, Inc Full time

    **Job Number** 24173355 **Job Category** Food and Beverage & Culinary **Location** Courtyard by Marriott Bangkok Suvarnabhumi Airport, 599/9 Lat Krabang Road, Lat Krabang, Bangkok, Bangkok, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about putting food on...

  • Night Manager

    3 weeks ago

    กรุงเทพมหานคร, Thailand Novotel Living Bangkok Sukhumvit 29 Full time

    **Job Description**: Work Experience Minimum 2-4 years' experience of Night Manager / Duty Manager Excellent reading, writing and oral proficiency in Thai and English language. Handle guests' complaints and comments tactfuly and efficiently. Work Experience Excellent communication and customer contact skills. Work well in stressful & high-pressure...