Supply Chain Manager

1 month ago

Bangkok, Bangkok, Thailand Boston Scientific Full time

As part of the Thailand leadership team, this role will lead the Supply Chain function within BSC Thailand. The scope of responsibility includes customer-facing supply chain activities such as order fulfillment and customer management, ensuring department expenses in line with the budget. Inventory and consignment management are extremely critical components of this role. This role requires close collaboration with various functions in the country to delivery country business objectives. This position also plays the role of people manager, engaging and motivating the team to continuously build and improve processes to achieve the broad operational goals and critical KPI's.

Key Responsibilities

  • Responsible for Supply Chain KPIs within the country
  • Responsible for overall customer service and order management activities, ensuring timely revenue recognition by financial cut-off.
  • Responsible for country inventory management (including consignment management), ensuring inventory plan is aligned with business plan.
  • Responsible for channel partner engagement in the country, including on-boarding activities, contract management, and business reviews along with commercial team
  • Collaborate with commercial team on route-to-market activities, including new product launches, consignment and order fulfillment process setup, capital equipment program management, and service level expectation setting with customers
  • Ensure the operational activities are following regulatory, quality, and financial policies.
  • Lead and drive regional and local initiatives to drive process excellence within the country.
  • Foster team dynamics and close collaboration among various functions to deliver business results

Key Activities

  • Planning and control departmental expense and country inventory level
  • Reduction of slow moving or nonmoving inventory to optimize inventory reserves.
  • New product launch planning with sales teams
  • Support customer service to complete the order processing in time
  • Manage Used and Unbilled products to ensure timely revenue recognition
  • Drive process improvements to improve operational efficiencies.
  • Consolidate customer feedbacks and drive customer improvement actions
  • Demand and supply planning alignment with Regional Demand Planner in monthly Sales, Inventory and Operations Planning (SIOP) meeting.

Requirements for this position

  • At least Bachelor's Degree in supply chain management / Logistics or any relevant degree
  • At least 5 years of working experience in supply chain management preferably in FMCG / Medical equipment / Pharmaceuticals company and experienced in leadership position
  • Performance oriented, analytical, and sharp minded
  • Excellent interpersonal and communication skills
  • Excellent administrative and organizational skills
  • Demonstrate good leadership skill and a team player
  • Experience in using SAP will be added advantage.

Competencies

  • Speaks and understands English on a Business level
  • Good understanding on supply chain and operational activities including (but not limited to) planning, warehousing, distribution, inventory management, customer fulfillment and import/ export operations
  • Understands basic finance and comfortable with P&L review would be added advantage
  • Able to recognize and handle any reconciliation issues proactively
  • Proactively add value to business processes including both internal and external customers
  • Familiar with basic analytical tools such as spreadsheets and visualization tools
  • Good problem-solving skills
  • Good presentation skills
  • Customer focused
  • Ability to work under pressure

This position is a local employment only.

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