supervisor de call center

## Job Description - **Team Leadership:** Lead, coach, and monitor the Customer Service team across Key Account and Non-Voice/Digital channels (LINE Chat, Facebook, Live Chat, and Email). - **Customer Relationship Management:** Serve as the primary point of contact for Key Account customers while ensuring a smooth, responsive, and engaging customer...

**About the role** This is a Guest Communication and Reservations role within a hotel environment. You will handle incoming calls from hotel guests and external customers, manage room reservations, address guest complaints, and coordinate with hotel departments to ensure excellent guest service. You will be responsible for providing accurate information...

Job TitleData Center Operations AssistantJob Description SummaryWe are looking for Data Center Operations Assistant to support the safe and efficient day-to-day operations of a critical data center environment. This role is responsible for assisting with infrastructure monitoring, incident response, maintenance activities, and compliance with site...

About LINE MAN Wongnai LINE MAN Wongnai is Thailand’s Leading On-Demand Delivery and Lifestyle e-Commerce platform services. We build technology to help Thai people live better, to empower all local businesses by creating an end-to-end food ecosystem through our channel LINE MAN and Wongnai. Connected consumers, riders, and local businesses and improved...

DescriptionOverall responsible for overall campaign operations assigned such as TARP Billed, Response Rate,  AARP, Lead Usage, Capacity Planning and productivity managementTo support and enable team member (Approx 5-6 Supervisors) in sales delivery and daily operation to achieve target productivity rate, quality assurance- To provide on-the-job technical...

Company Description LanguageBees is a virtual call center leader specializing in international direct-response vendor services that emphasize excellence, affordability, and reliability. The company supports a wide range of clients, from startups to multinational organizations, through carefully designed processes that deliver strong outcomes while optimizing...

Job Location:Royal Garden Plaza Pattaya Minor Hotels is a global hospitality leader with over 600 hotels and resorts across six continents, a diverse portfolio of F&B businesses and a selection of luxury transportation services. With over five decades of experience, Minor Hotels has built a global network of hotel and hospitality brands driven by one key...

Job Purpose: Associate Director, Customer Service Excellence leads the transformation of AIA Thailand’s customer service operations — modernizing contact center and non‑voice channels, elevating workforce capability, and embedding service governance and quality excellence. The role ensures resilience and readiness for AI‑enabled, customer‑centric...

Key Objective Lead and transform the Service Desk function supporting Chubb Thailand’s combined Motor producer partner network, overseeing an operational team of approximately 50 responsible for handling quotes, new business/binds, car inspection coordination, renewals, and endorsements. The role owns end-to-end service delivery against SLA and KPI targets...

UNIQLO (Thailand) Co., Ltd. is now looking for the person who is interested in “Customer Service Agent". For more information, please find the details below. Responsibilities: • Respond to customer inquiries via phone, email, chat, social media, or contact forms. • Provide accurate information about products, services, policies, and promotions. •...

**UNIQLO (Thailand) Co., Ltd.** is now looking for the person who is interested in “ **Customer Service Agent".** For more information, please find the details below. **Responsibilities :** - Respond to customer inquiries via phone, email, chat, social media, or contact forms. - Provide accurate information about products, services, policies, and...

Job Title:Operations Manager IJob DescriptionThe Operations Manager I is responsible for coaching and supervising a group of Team Leaders. This position is also responsible for ensuring Client Service Level Agreement and financial expectations are achieved.Essential Functions/Core Responsibilities • Analyze and maintain all Client Service Level...

Key Job Purpose : − Optimizing the customer service capability of Sysmex Thailand to achieve and maintain higher level of customer satisfaction − Managing of technical issues in Thailand and providing appropriate solutions & countermeasures − Leading and developing the service team enable to achieve the above − Management of Service team from...

About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine...

**Service Delivery Scope** โครงการระยะเวลา 3 เดือน เริ่มทันทีและสิ้นสุดวันที่ 31 ธันวาคม 2569 **3 months project starting immediately and ending 31st Dec 2026** The overall service delivery model for end user services is as below. Provider shall...

About Our Group The Occupational Health (OH) team at Seagate Korat is dedicated to protecting and promoting employee health through preventive health programs, medical surveillance, workforce health analytics, health promotion initiatives, and regulatory compliance. The team partners closely with employees, management, Human Resources, EHS, and healthcare...

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations...

PURPOSE AND SCOPE:Functions as part of the hemodialysis health care team as a Staff Registered Nurse to ensure provision of quality patient care on a daily basis in accordance with FMS policies, procedures, and training. Supports the FMCNA’s mission, vision, values, and customer service philosophy. Supports the FMCNA commitment to the Quality Enhancement...

PURPOSE AND SCOPE:Functions as part of the hemodialysis health care team as a Staff Registered Nurse to ensure provision of quality patient care on a daily basis in accordance with FMS policies, procedures, and training. Supports the FMCNA’s mission, vision, values, and customer service philosophy. Supports the FMCNA commitment to the Quality Enhancement...

Job Title: WFM Planning & Analyst Report to: WFM Supervisor / WFM Manager Site: Singha Complex, Bangkok, Thailand Working Hours: 5 days per week with rotational 2 days off per week Salary: Up to 45,000 THB Job Overview: The WFM Planning & Analyst plays a crucial role in optimizing staffing, call/ticket volume forecasting, and operational efficiency across...